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Customer Service Team Member

Location:
Hurghada, Red Sea, Egypt
Posted:
January 31, 2023

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Resume:

CV

Nadia Mostafa Sameh Mahmoud

Mobile : +201*********.

Email : adu104@r.postjobfree.com

Residence:hurghada.

Pursue the challenging of my career opportunities that will increase my experience and enables me to make full use of my personal skills, qualities and language skills .

To improve sales of products.

Retail and Merchandising skills.

Excellence Customer Service.

Good Organization and Prioritizing Skills.

Excellent Communication Skills.

Ability to solve the problems faced by customers.

Good skills in Computer.

Ability to work individually and as a co- operative team member.

Ability to work under stress and for long time according to work needs.

Ability to providing the product is a good explanation for the customers, and the ability to convince them to buy it.

Customer Service At Helwan Brokerage & Book-keeping company, El Minya, From Aug.2007 to Apr.2008

Welcome visitors, determine nature of business, and direct them to appropriate employee.

Answer incoming telephone calls.

Ensure that excellent customer services all the time.

Explain the nature of the company's work to new customers.

Establish good relationships with existing customers.

Open contracts for new customers.

Transcriber And Translator At Go Transcript Website,Freelancer, From Apr 2017 Until Now.

Checking the quality of transcription and translations.

Review the document.

Listen the audio recorder to each question and transcribe each participant’s response, typing verbatim i.e., word for word.

Identify speakers (who are provider of information)

Each and every word of the discussion should be written on the transcript, in exactly the same way it was said.

When you are through transcribing, listen to the recording again while looking at the transcript. Go through and add or correct text as needed.

At the end of the transcript, also include any of the major themes, observations, or other important information from the hand-written notes of the FGD and KII.

Translate the transcribed document in to English.

Translate word for word with the meaningful context.

Proofread the translated documents.

Translate the research instrument.

Employ computer-assisted translation.

Manage qualitative data at field and office levee.

Relay concepts and ideas between languages.

Maintain the quality of data for qualitative research.

Can do coding and recording qualitative data to make ready for analysis etc.

Bachelor of Commerce .

Specialization: Business Administration .

Grade :Good ( C+).

Graduation year 2007.

Preliminary MA of Business Administration – Assuit University 2011 .

Arabic: Naïve.

English: Advanced.

TECHNOLOGICAL SKILLS

●MS Office: Word, PowerPoint, Excel and Outlook.

●Business Administration Essential (BAE) Course.

●Converstion English Course.

●Name :Nadia Mostafa Sameh Mahmoud

●Nationality:Egyptian

●Gender :Female

EMPLOYMENT HISTORY



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