MAXWELL MATHURIN

***** ** **** ** ● Pembroke Pines, FL 33025● 786-***-**** ● adu0zr@r.postjobfree.com

Machine Operator/Project Manager

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a Ballast regulator operator, Track Stabilizer Operator, Surfacing Foreman, Flagman, operations director, Project/Event manager, office manager, administrative assistant and office clerk. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems. Certified with Clamp attachment and Forklift attachment. Responsible for hiring and creating policies and procedures for a staff of 60 employees Key Skills

Operator

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Report & Document Preparation

Loss Prevention

Information Technology

Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Experience

Connex Rail/ Transdev 2015-current

Stabilizer Operator, Ballast regulator Operator

Acting surfacing foreman for 3 years

Flagman for VTMI/Transdev

Placed slow orders and removed them as nnecessary. Troubleshooted problems as needed on a supervisory level.

Island Black Pearl Gaming Lounge, Montego bay, Jamaica 2010

to

2012

General Manager/Project Manager

My duties of a gaming lounge manager include organizing, planning and directing all the gaming operations and entertainment operations, hiring and firing of staff and scheduling. Select and train personnel to meet gaming needs. Monitor machines and gaming tables for profits and losses. Developed audio and video schematics for casino and entertainment venue in Montego bay along with lasers from lasernet in Florida.

Along with these tasks, I handle guest discrepancies from different cultures, arguments and scheduling errors. I also was in charge of providing complementary rooms, meals and tickets to patrons who spend a lot of time in our facility. I monitored different managers that handled different areas of sales, including food and beverage, reservations, showroom, special events, surveillance and guest services. In general, My goal is to keep guests in the lounge and to have them entertained. Project Manager for productions concerning the venue. Coordinated audio and video setups, handling rider requirements, artist itinerary (airport/hotel/venue). E-telmed Director of Sales and telemedicine, 2010 to present Information technology Manager, 2007 to Present

Repeatedly promoted during 4 year tenure with EtelMed, culminating in current responsibility for coordinating all office functions and supervising a team of four administrative professionals and 10 Customer Service agents. While maintain service for a client base numbered around 15000. Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Saved thousands of dollars in fees and improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house for Telemedicine Projects. Managed technical aspects of customer relations; coordinated with departmental heads to maximize adoption success at customer site.

Functioned as point person for the company's largest customer, accounting for 30% of revenue. Initiated three core features added to product; selected as primary software install / upgrade specialist for more than 35% of client base.

Integrated customer feedback to assist with long-term product development strategy. Jackson Hewitt tax Service, Miami, Fl 2002-2004

Office manager

Supported the company operations by means of sustaining office systems and supervising staff. An office manager sustains office services through organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions as well as assigning and monitoring clerical functions. This position will sustain office efficiency through planning and executing office systems, layouts, as well as equipment procurement. Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

Quickly became a trusted assistant to the company president, executive staff and earned a reputation for maintaining a positive attitude and producing high-quality work. Education

American intercontinental University, Weston, FL 2000-2002 Bachelor of Information technology

ATI Health Education Center, Miami, Fl 1998-2000

Earned Associates Degree in Respiratory Therapy

Bethune Cookman University, Daytona Beach, FL 1997-1998 Studied Medical technology

Miami Northwestern Senior High School, Miami, FL 1993-1997 Graduated from The Medical magnet Program with Honors

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