Service Representative Customer
Resume:
Theresa A. Shannon
**** ****** *********, ***** **
Sacramento, California 95841
adu0rt@r.postjobfree.com
I am enclosing for your professional review a copy of my resume. Currently, I am seeking a position in which I may apply and expand my present knowledge. You will note as you read my resume, that I offer excellent experience and skills. I believe I would be of immediate value to your company.
My work performance is thorough, resourceful, and detailed. I welcome the challenge and responsibility of proving my worth to an organization that appreciates quality performance.
If, upon review of my qualifications, you feel that you have a present or prospective need for an individual with my skills, I would like to arrange a meeting within the next two weeks to discuss the possibilities. Please contact me at the above address and telephone number.
Thank you for your consideration and reply. I look forward to hearing from you in the near future.
Sincerely,
Theresa A. Shannon
Enclosure: Resume
Theresa Shannon
6360 Parkcreek Circle
Citrus Heights, CA 95621
adu0rt@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
$ Able to think independently and quickly resolve problems.
$ Demonstrated pattern of good attendance, performance and work habits.
$ Committed to producing results above and beyond what is expected.
$ Ambitious, willing to learn and destined to succeed.
$ Extremely well organized and follows through to the last detail.
$ Highly motivated and committed to delivering top quality service.
$ Takes pride in providing excellent customer service.
$ Strength in recognizing, analyzing and solving problems
$ Relates easily with all levels of personnel from laborers to management.
RELEVANT SKILLS:
$ Professional in assisting customers with clothing choices in an inbound call center.
$ Proven ability in general office administrative daily tasks including Quick Books, deposits and scheduling jobs.
$ Exceptional in assisting customers with all cellular phone issues and troubleshooting problems.
$ Professional talent in setting up new phone service.
$ Demonstrated ability in working in specialized cardiology department with doctor and patient needs.
$ Precise in scheduling appointments, front office client database and organizing files.
$ Very effective in answering multi-line phones.
$ Exceptional in dispensing medications as needed, requiring compassionate people skills.
$ Successful in receiving and delivering messages for healthcare professionals, professionally and courteously as well as paging doctors on call for emergencies.
$ Unique ability in prospecting new accounts and maintaining existing client base.
Currently studying to begin my own Travel Agency
EMPLOYMENT HISTORY:
05/07-08/13 Lascom Answering Service, Susanville, CA
Answering Service Operator/Tow Truck Dispatcher/Taxi Dispatcher
06/04-03/07 AT&T Wireless, Rancho Cordova, CA
Customer Service Representative
08/03-06/04 The Gap, Inc., Rocklin, CA
Customer Service Consultant
05/02-08/03 Bullnosing by Mitch, Sacramento, CA
Co-Owner/Office Manager
05/99-04/02 Verizon Wireless, Folsom, CA
Customer Service Representative
05/96-04/99 Sacramento Animal Medical Group, Sacramento, CA
Receptionist/Assistant Office Manager
09/96-05/99 Highlands Veterinarian, North Highlands, CA
Customer Service Representative
09/96-05/99 Greenback Veterinarian Hospital, Citrus Heights, CA
Customer Service Representative
05/96-09/96 All Our Pets, Sacramento, CA
Customer Service Representative
EDUCATION:
UCC/United Christian Vocational School, Sacramento, CA
Certificate in Office Administration (Medical)
Contact this candidate