Tonya Harper
New Bern, NC *****
*****************@***********.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Speedway
February 2020 to September 2020
To balance the safe court cigarettes balance my drawer clean stock help customer run reports Night Auditor
Super 8 Motels - Palm Coast, FL
August 2014 to March 2015
To balance the hotel at the end of the business day. Answering phones making reservations doing check ins check outs writing up maintenance request property walk around. Send reports to corporate office balance safe balance drawer safe drop
CNA/Med Tech
Bayview Health Care - New Bern, NC
September 2011 to January 2012
To assist residents with ADLs pass meds check blood sugars vitals help the CNAs documentation check make sure meds are right oder ones needed narc count CNA - Certified Nursing Assistant
Good Shepherd Services - New Bern, NC
August 2010 to May 2011
To assist residents with dressing showering. Help serve as well as feed. Change pull ups an documentation
Education
High school diploma
Skills
• Assistant Manager Experience
• Cash Handling
• Merchandising
• Inventory Control
• Supervising Experience
Links
http://esurance.com
Assessments
Customer Focus & Orientation — Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Proficient
Work Style: Reliability — Highly Proficient
October 2019
Tendency to be dependable and come to work.
Full results: Highly Proficient
Customer Service — Completed
June 2020
Identifying and resolving common customer issues.
Full results: Completed
Work Style: Conscientiousness — Proficient
October 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Front Desk Agent (Hotel) — Familiar
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Familiar
Verbal Communication — Completed
May 2020
Speaking clearly, correctly, and concisely.
Full results: Completed
Problem Solving — Completed
May 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Nursing Aide Skills — Completed
October 2019
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Direct Care — Proficient
October 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient
Clinical Judgment — Completed
October 2019
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed
Inside Sales — Highly Proficient
October 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient
Sales Skills — Completed
October 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.