Susan Worsham
property management
Address
oklahoma city, OK 73120
adu0i3@r.postjobfree.com
●Enthusiastic team leader with strong communication, interpersonal and organizational skill
●Demonstrated ability to initiate program ideas, problem solve, implement initiatives.
Work Experience
Aug 2005 - Dec 2022
property manager, coventry cove apartments
oklahoma city, OK
●Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
●Review rents to ensure that they are in line with rental markets
●Solicit and analyze bids from contractors for repairs, renovations, and maintenance
●Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations
●Market vacant space to prospective tenants through leasing agents, advertising, or other methods
●Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties
●Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties
●Prepare detailed budgets and financial reports for properties
●Determine and certify the eligibility of prospective tenants, following government regulations
●Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
●Purchase building and maintenance supplies, equipment, or furniture
●Experience with: Yardi software, Social media sites, Microsoft Windows, Google Drive, Intuit MRI Residential, Microsoft Excel, Microsoft Outlook, Microsoft Word, Golf carts, Laptop computers, Personal computers, Photocopiers, Scanners, Two way radios, Computer laser printers, 10-key calculators, Facebook, Yardi
Aug 2005 - Dec 2022
property manager, coventry cove apartments
oklahoma city, OK
MANAGE SMALL 80 UNIT APARTMENT COMMUNITY, ONE PERSON OFFICE AND ONE MAINTENANCE STAFF. PROCESSED ONLINE RENTAL APPLICATONS, ENTERED ACCOUNTS PAYABLE ON MRI AND ACCOUNTS RECEIVABLE ON NEXUS SOFTWARE. PERFORMED ONLINE MARKETING AND COMPLETED MARKETING REPORTS
Education
Jan 1984 - Feb 1986
Some College, Insurance.
HOUSTON BAPTIST UNIVERSITY, HOUSSTON, TX
●Pay and process claims within designated authority level
●Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies
●Supervise claims adjusters to ensure that adjusters have followed proper methods
●Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio
●Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review
●Analyze information gathered by investigation and report findings and recommendations
●Examine claims forms and other records to determine insurance coverage
●Experience with: 10-key calculators, Google Gmail, Image scanning software, LogMeIn GoToMeeting, Microsoft Outlook, Photocopying equipment