Security Guard Customer Service

Sachin Mahajan

*** **** ****** ********, *******, Alberta, T2X1T8

437-***-****, Email: - ****************@*****.***

Career Objective

A dynamic, team-spirited and results oriented individual seeking to utilize analytical skills to contribute your organization's growth and objectives. A quick learner and capable of working in a diverse work force.

Dedicated and hardworking with the interpersonal communication skills to work at all levels of the organization.

Skilled and experienced in building excellent rapport with team members, clients as well as with cross-functional teams. Excellent team player, attentive to detail and able to work in a fast-paced environment.

Educational Qualification

Diploma of Hospitality Management 2006-2007

Brighton Institute of Technology, Melbourne, Australia

Bachelor of Law 2002-2005

Guru Nanak Dev University, Amritsar, India

Bachelor of Arts 1998-2001

Punjab University, Chandigarh, India

Professional Experience

Security Receptionist, Mississauga, Ontario Nov 2015 –Feb 2022

(Allied Universal, Canada)

INTRIA Items Inc., Mississauga ON

Responsibilities:

Access Control, Reception Duties, Respond Emails, Create Access Passes, Patrols, Report Writing

Taro Pharmaceuticals (Production Unit), Brampton, ON Feb 2016- Feb 2022

• Work with safety in mind with respect to all assigned tasks

• Supply filling lines with components and bulk for packaging

• Ensure drum and lot changes completed effectively and on time with minimal bulk waste

• Monitor and adjust fill weights throughout the operation ensuring minimal overfill

• Assemble and disassemble equipment such as fillers, manifolds, tube holders and supply pumps • Perform line changeovers, set up and troubleshooting Participate in Line Clearance Processes both inside filling rooms and in packaging

• Complete G.M.P. documents right first time, such as the cleaning & sanitization records, non-stationary equipment logs and batch records Operate filling units and cartonners as required

• Troubleshoot rapidly and effectively to ensure minimal line downtime

• Ensure all measures in place and procedures followed to prevent contamination of the filling room, bulk products and equipment

Civil Lawyer, Ludhiana District Courts, Punjab, India Dec 2011–Aug 2015

Practicing in Civil and Criminal cases

Warehouse Administrator, Therapon Private Limited, Melbourne Feb 2010 – June 2011

Overseeing stock control and processing orders.

Ensuring quality, delivery budget and environmental objectives met.

Fulfilling objectives and directions from the operation's headquarters.

Coordinating the use of automated and computerized systems.

Responding to and dealing with customer communication by email, fax and telephone.

Maintaining standards of health and safety, hygiene and security in the work environment.

Make sure that information in the computer system was up to date and accurate

Customer Service (Front Office), City Club Hotel, Australia July 2006 – Jan 2010

Used always positive and clear speaking voice, listen attentively to understand requests.

Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information to guest reservation.

Complete the nightly audit of the hotel.

Verify and swipe credit cards for authorization using electronic acceptance methods.

Handle cash, make change and balance an assigned house bank.

Accept and record vouchers, traveler checks, and other forms of payment.

Sales Force, Foxtel, Australia (Part Time) June 2006 – Jan 2007

Responsible for selling Foxtel to customers throughout Australia.

KEY SKILLS AND CHARACTERISTICS

• Deadline oriented

• Great Soft and Hard Skills

• Excellent Time Management/Organizational Skills

• Enthusiastic, Organic thinker with a wide variety of well-rounded skillsets

• Easy going, looking for a healthy office culture that displays talent

Contact this candidate