Customer Service Assistant Store
Resume:
Shannon Ceccoli *** *rd Ave SW
LeMars, IA *****
*******.*******@*****.***
EXPERIENCE
Lowes, Sioux City- Specialty Assistant Manager
October 2022 - PRESENT
Anticipating Customer Flow
Conducting Safety Walks
Lead Associates in a Retail Environment
Experience with Microsoft O ce Suite
Directly Manages Sales Associates
Hiring, Orientation, Training
Retail, B2B, Outside Sales, and Consumer Service Industry Experience Albertsons, Southern California — Division Initiative Retail Lead and Assistant Store Manager
July 1990--September 2022
Store Performance
Control of Cash
Inventory and Security
Customer Service
Management of Sta
Forecast, Schedule, and Monitor Labor
Track, Analyze and take action to improve performance of the store Training through Teams and in person
Point of Contact for the Division
University Schools, Greeley, Colorado- Development Director
August 2015- September 2018
Event Planning
Grant Writing
Social Media Campaigns
Alumni Relationships
Ashford University, Phoenix — Bachelors in Education January 2007- January 2009
Northcentral University, San Diego — MBA Marketing January 2016- December 2018
PROJECTS
SKILLS
Strong Communication Skills
Event Planning
HR Sourcing
Time Management
Problem Solving
Decision Making
O ce 365
Marketing Campaign
Management
Public Speaking
Collaboration
Project Management
Selling and Promoting
Projects
Implemented Training
Program for RGS (333 stores)
AWARDS
Customer Service Awards
Volunteer of the Year
LANGUAGES
English but can understand
Spanish
Run Great Stores — Implemented training for 333 Southern California Albertsons, Vons, Pavilions (15 Districts) April 2020- October 2022
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