Front Desk Event Manager
Resume:
Curiculum vitae
INFORMATION Jorgo Papa
St,Myslym Shyri Tirane, Albania
***********@*****.***
Sex/male Date of birth 02.09.1995 Nationality Albanian WORK EXPERIENCE͎
1.11.2016 –30.01.2019
Sales Assistant at Lajthiza Invest sh.a
Assisting in sales
Ensuring the front desk provides a professional and friendly service for customers.
Dealing with customers, including handling complaints when it is necessary
Follow up with customers
to identify areas of improvement.
Provide customer feedback to the appropriate internal team. 01.02.2019- ( Present)
Bar Managment
Bar & snacks “Global Snacks”
• Supervising and supporting staff.
• Ensuring customer satisfaction with service and resolving issues whenever they arise.
• Keep track of your clients
• Working with security to log incidents.
Curriculum Vitae Jorgo Papa
EDUCATION AND TRAINING
University of Tirana, Faculty of Social Sciences
Main subjects :
Project management,
Analysis of social policies
Human Resource Management
Social Business
October 2013-July 2016
Bachelor Deegre
University of Tirana, Faculty of Social Sciences
Administration and Social Policy
Economics
Intro to law
Project management
Analysis of social policies
Human Resource Management
Social Business
November 2019 - on going Master of Science in
Communication and Social Policy
Curriculum Vitae Jorgo Papa
PERSONAL SKILLS
foreign languages:
UNDERSTANDING SPEAKING WRITING
LISTENING READING SPOKEN
INTERACTION
SPOKEN
PRODUCTION
English C2 C2 B2 B2 B1
Greek B1 B2 B2 B2 B2
Communication skills
Good communication skills gained through my work and training experience. Able to write clearly, accurately, and professionally. Problem solving and critical thinking skills.
-Training “Communication and work group “, developed by the Center for Economic Education and Business.
Organisational / managerial
Ability to achieve the target within given time.Negotiating skills,conflict resolution.
.
Adaptability, efficient under pressure, always meet deadlines. According to my work experience and the volunteering work such as :
-Support Event Manager, Albanian Skills 3 Edition
-Volunteer, World Vision
Job-related skills
Knoweledge of Microsoft Office (word,exel,powerpoint), Alpha Web
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