TS
Tiarra Stokes
Professional Summary
Systematic Administrative Assistant with successful experience in fast- paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Work History
Unlimited Bounds - Administrative Assistant
Baltimore, MD
06/2021 - 09/2022
Johns Hopkins University - Lead Testing Coordinator Baltimore, MD
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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Executive Assistant for Warden, Asst. Warden and Chief of Security of Central Booking Intake Center
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Executed record filing system to improve document organization and management.
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● Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.
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Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
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Generated reports and typed letters in Word and prepared PowerPoint presentations.
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Handled client correspondence and tracked records to foster office efficiency.
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Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
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Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
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Restocked supplies and placed purchase orders to maintain adequate stock levels.
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Maintained staff directory and company policy handbook for human resources department.
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**********@*****.***
Elgin, South Carolina 29045
Skills
● 10-Key Proficiency
● Travel Administration
● Document Retrieval
● Meeting Minutes
● Back Office Operations
● Data Entry Documentation
● Excel Spreadsheets
● Customer Service
● Mail Management
● Process Optimization
● Advanced MS Office Suite Knowledge
● Program File Distribution
● Administrative Support
● Records Management
● Schedule Management
● Phone Call Answering
● Staff Management
● Calendar Management
● Employee Time sheet Processing
● Typing Proficiency
● Multi-Line Phone Systems
Education
06/1998
Southern High School
Baltimore, MD
High School Diploma
12/2020 - 06/2021
DPSCS - Executive Administrative Assistant
Baltimore, MD
03/2012 - 10/2014
Developed automated testing to increase efficiency and accuracy of test procedures.
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Contributed to quality control efforts and investigation of failed products.
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Trained and developed new testing team members and provided continuous mentoring.
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● Drafted reports to detail findings from testing phases. Manage testing environment to mitigate outside variables and increase accuracy.
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Kept school in full compliance with established policies, legal requirements and student safety standards.
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Administered standardized tests to evaluate student performance and progress.
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Coordinated retrieval and distribution of student records from other schools and institutions.
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Responded to emails and other correspondence to facilitate communication and enhance business processes.
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● Organized and updated schedules for executives.
Used software to coordinate meetings, appointments and tasks senior executives.
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Handled scheduling for executive's calendar and prepared meeting agenda and materials.
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Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
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● Scheduled appointments and handled calenders for senior leadership. Prepared presentations, materials and documentation for use executives in meetings and engagements.
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Seamlessly interacted with colleagues to plan and complete special projects.
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Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
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Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
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Implemented updated policies and practices for organization and monitored effect.
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Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
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