SUKANYA RAMESH KUMAR

Hopkinton, Massachusetts Email-id : adu0am@r.postjobfree.com

Mobile No : +1-781-***-****

CAREER OBJECTIVE:

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

ACADEMIC CREDENTIALS:

SOFTWARE SKILLS:

Operating System: Windows XP Windows7 and Windows8 Packages: MS-Office

Database: SQL server

Course Name of institution/University Board Percentage Passing Year MSc CS Bharathiar University Bharathiar

University

60% May 2017

BSc CS Hindusthan College Of Arts and

Science

Bharathiar

University

65% April 2013

XII PSGG Kanya Gurukulam

Higher Secondary School

State

Board

70% March 2010

XI St.Philomena’s High School State

Board

70% March 2008

EXPERIENCE:

Having 3 Years of experience into IT HR Executive and (CRE)Backend support. Customer Relationship Executive:

Performed Customer Relationship Executive role from May 2016 to Feb 2018 in VST GRANDEUR - DEALER OF JAGUAR & LAND ROVER, Coimbatore, India

.

Company Name : VST GRANDEUR - DEALER OF JAGUAR & LAND ROVER

Designation : Customer Relationship Executive (CRE) (Back-end support)

Tenure : May 2016 – Feb 2018

Location : Coimbatore, TamilNadu, India

Roles And Responsibilities:

Maintains & updates of customer database in Software ‘SALES FORCE’

Ensure that all records and files are up to date as per the brand standards.

Carwale and CXP website entries in database.

Arranging Birthday wishes and gifts for our customers time to time

Preparing different internal reports and responsible for sending reports to manager.

Preparation and maintenance of delivery documents.

In addition to the above-mentioned duties and job functions any other assignment given by the immediate superior or the management will have to be carried out Priority Relationship Executive:

Performed Priority Relationship Executive role from May 2015 to April 2016 in SUNDARAM MOTORS - DEALER OF MERCEDEZ BENZ, Coimbatore, India

Company Name : SUNDARAM MOTORS - DEALER OF MERCEDEZ BENZ

Designation : Priority Relationship Executive (PRE) (Back-end support)

Tenure : May 2015 – April 2016

Location : Coimbatore, TamilNadu, India

Roles And Responsibilities:

Updates & maintains of database record in software – ‘E DEALER’

Ensure that all records and files are up to date as per the brand standards.

Arranging Birthday wishes and gifts for our customers time to time

Preparing different internal reports and responsible for sending reports to manager.

Maintenance of customer database.

Managing day to day reports for the management.

In addition to the above-mentioned duties and job functions any other assignment given by the immediate superior or the management will have to be carried out IT HR Executive:

Performed IT HR Executive role for 8 months from June 2014 to Feb 2015 in SourceOne Management Services Pvt Ltd, Bangalore, India

Company Name : SourceOne Management Services Pvt Ltd

Designation : HR Executive

Tenure : June 2014 - Feb 2015

Job Portal Used : Naukri & Monster

Location : Bangalore (JP Nagar), Karnataka, India Roles And Responsibilities:

Recruitments Utilizing various sourcing method like Web portals (Naukri and Monster).

Referring Internal Database, Employee referrals etc.…

Screening & short-listing candidates profile as per the requirements of clients

Co-ordinating with candidates for interview & conducting telephonic interview before short listing candidates.

Interacting with candidate, doing initial screening. Understand their competencies & skill sets, making them understand job role.

Providing complete, accurate, and inspiring information to candidates about the company and position.

Preparing candidates for interviewing with the clients by providing detailed information about business strategy, job descriptions, and expectation.

Arranging for personal interview on short listing, having good co-ordination with the client arranging the final interview

Co-ordinating with the company and with candidates after company selects the candidate.

Maintaining daily/ weekly/monthly reports such as interview status reports, closure reports

& feedback reports.

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