‘Thomill, Ontario L*T *C*

647-***-****

maryam behzad kh@ gmail.com

SUMMARY

Highty-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional

interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job

seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under

pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated high

school student with a track record of academic excellence looking for part-time work. Intends to develop

professional work experience utilizing excellent communication and time management skills. Recent graduate with

excellent research, technical and problem-solving skills. Detail-oriented and able to lean new concepts quickly

Organized and motivated employee eager to apply time management and organizational skills in various

environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible

and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software

and applications, ability to handle challenging work, and excellent time management skills.

SKILLS

+ Preparing Bulk Medications + Detail-Oriented

+ Ordering and Stocking Medications + Database Software

+ Stocking Shelves + Mathematical Reasoning

+ Labeling Prescriptions + Customer Service

+ Resolving Customer Issues + Pharmaceutical Supply Storage

+ Verifying Orders + Supporting Pharmacy Operations

+ Verbal and Written Communication + HIPAA Compliance

EXPERIENCE,

IRANIAN DRUGSTORE

Tehran, ON

Pharmacy Clerk 06/2017 to 09/2019

Delivered high level of customer service to patrons using active listening and engagement skills

Collected payments and provided accurate change.

Operated cash register or POS system to receive payment by cash, check and credit card.

Discounted purchases by scanning and redeeming coupons.

Answered customer questions and provided store information,

Tracked company inventories, moved excess stock and arranged products to improve sales

Accepted cash and credit card payments, issued receipts and provided change.

Worked closely with front-end staff to assist customers.

Used suggestive selling techniques to promote add-on sales

Responded to customer issues to provide immediate resolution and improve retention,

Stocked shelves and supplies and organized display’ to focus customer attention on specific items

Entered and processed prescriptions into intemal system with accuracy to avoid filling delays.

Increased sales and customer satisfaction by helping store customers with pharmacy services, general store

questions and in locating products.

Assisted pharmacist in daily operations tasks and administrative tasks

‘Communicated with insurance companies for billing purposes.

‘Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Received written prescriptions and refill requests from patients, evaluating information for completeness and

accuracy before filling.

EDUCATION AND TRAINING

BACHELOR OF SCIENCE: CHEMISTRY 06/2010

Sama, Iran

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