Currently Receptionist/ Cashier
Work History Contact
Skills
Lisa Edge
Positive and upbeat Customer Service First Representative. Including knowledge about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plan. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Customer Service.
Receptionist/Cashier/Accountant
Priority Honda Roanoke, Roanoke, VA
Addressed customer needs and made product
recommendations to increase sales.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly
resolving discrepancies in daily totals.
Processed customer refunds and exchanges
according to established guidelines.
Reconciled cash drawer at start and end of each
shift, accounting for errors and resolving
discrepancies.
Operated cash register for cash, check and credit
card transactions with excellent accuracy levels.
Welcomed customers and helped determine their
needs.
Gathered financial information, prepared
documents and closed books.
Partnered with auditors to track errors and add
contributions to maintain accuracy.
Used advanced software to prepare documents,
reports and presentations.
Detected and corrected mistakes early on and
implemented systems to avoid recurring issues.
2022-03 -
08/22
Address
Salem, VA, 24153
Phone
540- 750-1584
Savvyontheedge7@gmail
.com
Staff development
Team Supervision
Issue resolution
Safety awareness
Experienced in
Supervisor/Manage of
operations Strong
Customer Service,
Microsoft Office 365,
multiple line phone
operations.
Revenue quotas
Documented cash, credit, fixed assets, accrued
expenses and line of credit transactions.
Gathered data on taxable income, deductibles
and allowances for tax preparation.
Handled day-to-day accounting processes to
drive financial accuracy.
Completed daily cash functions like account
tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Validated and recorded invoices and resolved
discrepancies with vendors.
Prepared and mailed account statements to
vendors and kept meticulous correspondence
documentation.
Input data into accounting system and
maintained integrity of system information to
alleviate potential breaches.
Received and delivered incoming accounting
department mail to appropriate staff members.
Reviewed account data and activity to devise
financial estimation reports and adjustments.
Managed complex finance projects under
direction of senior management to meet
deadlines and budget limitations.
Shift Supervisor
CVS Pharmacy, Ridgewood Farms, Salem, VA
2018-09 -
2021-08
Assistant Retail Store Manager, Shift
Supervisor
CVS Pharmacy Chestnut Store, Salem, VA, VA.
Tom Manager at Chestnut Street Store)
Mellissa Manager At Ridgewood Farms Store).
Processed daily paperwork, balanced register
drawers, produced staffing schedules, and
prepared deposits.
Delivered excellent customer service and adhered
to standard practices to maximize sales and
minimize shrinkage.
Maintained inventory accuracy by counting stock-
2018-09 -
2021-08
Drawer management
Drawer management
Customer assistance
Written and verbal
communication
Time management skills
Receipt and refund
issuance
Payment collection
Money handling
Currency counting
Staff Training
Cash drawer
management
Answering multiple line
phone systems and direct
callls
Accounting, Bookkeeping
Accounts Payables and
Receivables
on-hand and reconciling discrepancies.
Hair Stylist/Barber
Self Employed Stylist, Roanoke, VA
At this time was working at home and working
multiple jobs
The Dental/ Receptionist part time
Was training and picking up extra hours at NRV
Pediatric Dental Clinic
Started working part, work At Savvy Cuts Jan 2017. 2017-03 -
2018-09
Stylist, Customer Service, Receptionist
Savvy Cuts, Pediatric Styling, Roanoke
Time
621 Town side Road,, VA, 24014 Owner Suzanne
2017-01 -
2018-02
Stylist Sales Associate
Smart, Wal-Mart, Roanoke, VA
Williamson Road and Route 220
2016-04 -
2017-01
NRV Pediatric Dentistry, Roanoke, VA
20-30 hours a month) Was Assistant to Dentist
temporarily before Dentist retired and moved out
of the area
Was working multiple Jobs at this time
Office Manager: Leslie.
2015-08 -
2017-01
Barber/Stylist
Razor's Edge Salon, Roanoke, VA
Stayed up-to-date on current and emerging trends
to increase professional value and meet diverse
client needs.
Backed up reception desk by answering phones,
scheduling appointments and processing
payments.
Collected payment from customers and
scheduled next appointments.
Greeted each client and asked questions to
determine fashion needs.
Recommended treatment and styling products to
2015-09 -
2016-04
customers to meet current needs or resolve
specific concerns.
Maintained safety protocols by ensuring proper
and safe handling of equipment and materials.
Barber/Stylist Sales Associate
Jacks or Better Barber Shop, Roanoke, VA
Owner Jack Hans
Mens Spa Services, Barber Stylist, Customer
Service, answering phones, Hot Towels and
shaving, Manicure, and Pedicures, Full Service
Barber Shop.
Boosted sales by educating clients on
merchandise, events and upcoming promotions.
Maintained store to exacting visual standards by
building attractive displays and merchandising
products.
Delivered best-in-class stylist services to customers to build brand and drive business.
2013-07 -
2015-09
Stylist Sales Associate
Super Cuts Styling Salon, Salem, VA
Salon closed June 2013)
Skills Included: These four (4) hair stylist/barbering jobs consisted of Hair Stylist and Colorist,
Administrative Assistant and Receptionist
Managed every-day operation of the salons,
including training other stylists, customer service, and maintaining a large clientele.
2010-11 -
2013-06
Administrative Assistant and Receptionist
Alpha-Omega Resources, Roanoke, VA
Customer service, operation of multi-line
telephone system, filing, computer operation
including data processing with Microsoft Word and
Excel.
2008-02 -
2008-05
Chase Staffing, Roanoke Paper and Packaging,
Roanoke, VA
2007-04 -
2008-02
Education
Additional Information
Picking and packing, light industrial operation.
Warehouse Associate Line Lead
Lisa Edge, Manpower, Elizabeth Arden. Blue,
Roanoke, Salem, VA
Demonstrated great teamwork skills with staff
members involved in production and transport.
2006-08 -
2007-04
1987-01 Virginia Hair Academy - Roanoke, VA
1983-01 North side High School - Roanoke, VA
To obtain full-time employment with a progressive
company that can utilize my skills and abilities and would like to work in a field of employment other
than hair styling/barbering. I am hard working,
dependable, and am willing to take on
challenging assignments and learning new things
in addition to teaching others what I've learned
from previous employment experiences.