Medical Assistant Receptionist

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

CRYSTAL

CASTILLO

C

C

Cottonwood, Arizona 86326, 928-***-****, *****************@*****.*** Obtain an interesting position with a company to show case my talent and learn new skills. Process improvement, cross

functional collaboration

• Highly motivated, work well in

face paced enviroment

• Excellent customer service,

communications, employee

training

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Operations Manager February 2018 - October 2022

Sedona Air Tours Cottonwood, Arizona

• Daily operations management of office, staff scheduling

• Marketing building business partnerships with other companies Make daily reservations via phone online, walk ins Check customers in/out,Reconcile daily charges, Managed company social media

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• Provide safety briefing, seat people on/off helicopters, Fuel Helicopters Medical Assistant/Medical Receptionist February 2013 - October 2015 Sedona Family Health

• Scheduled employer's daily office appointments, professional meetings, seminars, Reconciled daily charges

• Relayed prescription information to doctors and Pharmacy

• Processed prescription prior authorizations. Insurance verification and authorizations

• Administered vaccines, B-12 and allergy injections, maintenance logs Medical Receptionist October 2011 - December 2013

Next Care Urgent Care

• Maintain up to date patient files, served as liaison between doctor, staff members, and patients

• Processed Workman's Comp claims, referrals, authorization, and prior authorizations. Medical Assistant June 2008 - January 2011

Amadei Internal Medicine

• Provided general nursing care to patients. Served as technical support for EMR system Performed in office EKG's, PFT's, breathing treatments, and ear irrigations. Reviewed reports of patients general conditions, reactions to medications and medical histories

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Prepared equipment and aided physician during medical examinations and treatment, assisted with in office minor procedures

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