Karen Campbell

**** ***** *** **., ********** AL 35173

adu04e@r.postjobfree.com

404-***-****

Objective

Looking for my “last job” in a position with a dynamic company that values the importance of its employees, provides training and mentorship, and supports career growth.

Experience

May 2017-Jan 2019

Residential Counselor for Horace Mann Educational Associates (HMEA)

Responsible for the care of special needs adults, ranging from non-verbal autism to higher functioning autism, in a group home setting. Provided assistance with bathing, cooking, cleaning, transportation to and from medical appointments, dispensing of medications and prescriptions. Participated in various day to day activities to engage with the clients and build meaningful relationships with them.

2015-2017

Operations Manager at Michael’s craft store

Responsible for daily operations to include payroll, daily deposits, and staff scheduling. Managed inventory, received warehouse freight, and verified invoices. Responsible for setting weekly ad signs and displays throughout the store, building of product displays, and organizing product by following corporate display diagrams. Performed counselling to employees and provided excellent customer service. Found helpful resolutions and assisted customers with their DIY projects offering assistance and upselling products. Assisted in the framing department helping customers design frames that would best showcase their artwork or special projects.

2000-2015

Assistant Manager for CVS Pharmacy

Responsible for daily operations to include payroll, daily deposits, staff scheduling. Managed and organized all inventory, verified purchases and invoices, and ordered products and supplies weekly. staff Received and recorded warehouse freight and assigned tasks to team members. Responsible for weekly advertisements on the electronic display board outside of the store and setting all weekly ad signs and displays throughout the store. Built product displays and organized product by following corporate display diagrams. Performed individual counselling to employes. Provided customer service to clients resolving complaints and finding ways to satisfy their needs. Assigned to the cosmetic reset team in charge of rebuilding and adding new hardware and displays to over 15 stores in the district. Rotated store locations to train under different managers on a regular basis. Worked closely with the District Manager learning different management styles and building teamwork strategies.

Military Service

USAF 1986-1996

Morse Systems Operator and Direction-Finding Specialist while stationed in San Vito, Italy from 1986-1989

Combat Camera Photographer while stationed at Altus, OK from 1989-1996

Honorable Discharge

Education

Hernando High School graduate 1986

Military Technical School at Keesler AFB, Mississippi

2+ years at Georgia State University studying for an art degree.

Communication and Leadership

I have excellent communication skills. I am very good at customer service, and I always look for ways to balance the customer’s needs with the resources available to me. I work well under pressure and can manage my time in order to complete projects in a timely manner to meet deadlines. I pay close attention to detail, am a hard worker and a quick learner. I am very likeable, and people have always enjoyed working both with me and for me. I work to set the standard by which others are expected to perform. I look for outside-of-the-box solutions to situations that don’t always have a clear resolution. I am diligent, loyal, and committed to performing to the best of my abilities at all times. I have stellar work ethics and people often turn to me for guidance in challenging situations.

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