DESTINEY PALOMARES

***** ****** ** • Garden Grove, CA 92840 • 657-***-****

adu02c@r.postjobfree.com

OBJECTIVE

I am seeking a competitive and challenging field where I can serve your organization and establish an enjoyable career for myself. Looking forward to using my experience and education to help meet and surpass the company goals.

WORK EXPERIENCE 10/2013-05/2017

Mcdonalds Crew Trainer, Santa Ana, CA

● Job duties included taking customers orders, helping out in the kitchen, and keeping my work place clean and tidy. I had to make sure every customer had the best experience and customer service. I had to be able to multitask and be able to work in a fast paced environment. I had to be well organized and have good communication with my fellow co workers so certain standards could be met. For this position I needed to get a serve-safe certificate to know proper safety measures on handling food. Starbucks Barista 04/2018

● Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.

● Maintained a clean and professional appearance and dining area for guest satisfaction.

● Delivered excellent customer service and prompt food and beverage delivery.

● Worked with a sense of urgency to anticipate customer needs and other team members Chase Bank Lead Associate Operations. Santa Ana, CA 04/2017-7/2022

● Job duties include processing standard teller transactions for customers including servicing client accounts, accepting loan payments, safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

● Balanced automated machines, teller cash recyclers often totaling more than $100,000.

● Completed cashbox, vault and ATM audits

● Assisted with completion of monthly Internal Controls Self Check

● Completed activities as requested by My Cash Manager

● Processing Incoming/outgoing shipment

● Staff scheduling

● utilization of systems: PC, fax, telephone, scanner, Ucopy machine, Microsoft Office and Outlook programs.

Orange County Credit Union Member representative III 07/2022- Current

● Processing teller transactions

● Scheduling appointments

● Providing excellent customer service

● Utilization of systems: PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook programs.

EDUCATION

Santa Ana School Santa Ana, CA

High School Diploma GPA: 3.0, 2016

SKILLS/INTERESTS

● Good with teamwork

● Knowledgeable in Mac and Microsoft computers

● Bilingual in Spanish

● Great communication skills

● Organized

● Punctual

● Outstanding typing skills

My passion is working with people and learning new skills that will help me to move forward and become a better employee. My goal is to have a career in the health industry, such as in a hospital, to help me have a bright future. In my spare time, I like to read. REFERENCES

Professional references available upon request

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