KeAndre Malik Gray

**** ***** **** ****

Apt ***, NC 28306

adtzwf@r.postjobfree.com

Cell: 910-***-****

Dear Hiring Manager,

I both meet and exceed the minimum qualifications for the Clerk position. I am a fast learner with great organizational skills and I would appreciate the opportunity to become a member of your team. If selected, I will be highly motivated, dependable and consistent. I believe in hard work and will go the extra mile to get the work completed promptly and accurately. My key strengths that meet the specified requirements of the position include: More than 1 year of general clerical/office experience, screening of various types of documents and forms and routing to proper department, and knowledge of Microsoft Word, Excel, Access and PowerPoint to create, edit, or print a variety of documents. I am also familiar with using an electronic filing system and maintaining databases.

My KeAndre is always professional and pleasant and I possess excellent customer service skills. I am detailed oriented, work well under pressure and have the ability to prioritize important tasks that need to be completed.

I would welcome the opportunity to meet with you and learn more about your objectives, and how I can contribute success to your organization. I look forward to speaking with you soon, I can be contacted at the information listed above. Thank you in advance for your time and consideration.

Sincerely,

KeAndre Gray

KeAndre Malik Gray

3825 Queen Anne Loop

Apt 304, NC 28306

adtzwf@r.postjobfree.com

Cell: 910-***-****

QUALIFICATIONS SUMMARY

● Focused and highly motivated professional with excellent customer service skills

● Working knowledge of data entry systems and standard office equipment

● Committed, loyal and hard worker with excellent verbal and written communication skills

● Accurate and attention to detail and takes initiative when appropriate

● Exemplary problem solving skills; able to identify problems and implement corrective action

● Personable and friendly attitude and a true team player

● Able to perform under pressure and address customers complaints in a timely manner

● Proficient in Microsoft Word, Excel, PowerPoint and Access and can type 45 wpm WORK EXPERIENCE

Piercing Pagoda - Sales Associate/ Piercer

419 Cross Creek Mall Fayetteville, North Carolina

Hours per week: 24

Ensured high levels of customer satisfaction through excellent sales service. Assessed customer’s needs and provided assistance and information on product features. Cleaned customer’s jewelry. Assisted with special events at the store. Put jewelry out and away daily. Answer phone calls and emailed customers when necessary. Remained knowledgeable on all products in store. Assisted in changing window decorations and displays. Maintained store cleanliness including sweeping, cleaning cases and other cleaning duties as necessary. Continued to increase knowledge of jewelry by attending store meetings and reading at home. Also became a Certified Piercer. Suggest ways to improve sales. Maintained enthusiasm, energy, and dedication in getting the job done.

Decibel - Sales Associate

419 Cross Creek Mall, Fayetteville, North Carolina Hours per week: 24

Provide customer service in the selling of merchandise and the maintenance of the store under the direction of the manager on duty. Conducted regular inventories of all store products to ensure customer and organizational needs were met and in compliance with company policy. Accountable for the highest standards in customer service, merchandising, inventory control, and store maintenance within the store. Solved customer problems rationally and logically remembering customers are the number one priority. Accomplished assigned tasks in a timely manner. Responsible for promoting a safe and secure environment in the store. Responsible for adapting visual merchandising guidelines and standards to the store. Accountable for protecting the company’s assets by understanding and following inventory and management controls. City of Fayetteville - Clerk (Volunteer)

433 Hay Street, Fayetteville, North Carolina

Hours per week: 32

Responsible for performing clerical and administrative duties in an office setting. Assisted with maintaining, sorting and filing of correspondence. Answered phone calls and routed to appropriate person. Received, open and routed incoming mail to numerous departments. Screened incoming faxed documents and distributed to correct department. Wilco Hess - Cashier

3706 Raeford Road, Fayetteville, North Carolina

Hours per week: 40

Received payment from customers. Ensured restricted products (e.g. tobacco, lottery tickets) are sold only to customers that are of the required age by requesting appropriate identification. Computed and recorded totals of transactions. Counted money in cash drawers at the beginning and at the end of shifts to ensure that amounts are accurate and there is adequate change. Established or identified prices of goods and tabulated bills using calculators, cash registers, or optical price scanners.

Home 2 Suites by Hilton - Housekeeper

4035 Sycamore Dairy Road, Fayetteville, North Carolina Hours per week: 40

Responsible for maintaining housekeeping daily activities. Vacuumed all rooms including behind furniture. Cleaned carpet, dust and clean bathrooms. Maintained list of vacant rooms ready to clean. Ensured clean uniforms and maintained positive working relationships with the guests. Ensured standards of guest rooms. Solved guest problems to exceed customer expectations. Provided training to new employees, give monthly safety training, and effectively prevented injuries. Communicated effectively with all hotel departments for all guests. Elizabeth's Pizza - Waitress

1800 Skibo Road, Fayetteville, North Carolina

Hour per week: 40

Presented menus to patrons and answered questions about menu items, making recommendations upon request. Took orders from patrons for food or beverages. Checked with customers to ensure that they are enjoying their meals and took action to correct any problems. Explained how various menu items are prepared, describing ingredients and cooking methods. Informed customers of daily specials. Served food and/or beverages to patrons. Prepared checks that itemize and total meal costs and sales tax. Received payment by cash, debit or credit and issue change and receipt due to the customer. Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning. Stocked service areas with supplies. Hair In Motions - Receptionist & Shampoo Technician Raeford Road, Fayetteville, North Carolina

Hours per week: 20

Set appointments for clients. Called and confirmed appointments for existing clients. Answered phone calls, took messages and made sure they reached the appropriate employees. Shampooed, deep conditioned, and colored clients hair. Responsible for keeping area clean. Cape Fear Valley Employee Health - Receptionist

Melrose Drive, Fayetteville, North Carolina

Hours per week: 24

Greeted and assisted patients and escorted them to an office to be seen. Responsible for signing patients in and out. Offered guests something to drink. Handled patient's general questions or referred to appropriate personnel. Accepted and signed for packages and distributed mail as needed. Conducted filing of medical documents and scheduled follow up appointments. Maintained a pleasant appearance of the reception area or lobby. International House of Pancakes - Hostess/ Cashier Fayetteville, North Carolina

Hours per week:20

Welcomed and seated guests in assigned areas. Operated electronic cash registers, total the amount due, accept payment, and provided a receipt of total charges. Provided customer assistance and may provide assistance to other workers. Answered questions and complaints of customers or referred to supervisor.

Food Lion - Cashier and Grocery Bagger

Fayetteville, North Carolina

Hours per week: 22

Operated electronic or scanning cash registers to identify items being purchased by customers, total the amount due, accept payment, and provide a receipt that shows the quantity and price of the items purchased. Provided customer assistance and perform other related clerical duties. Perform other related clerical duties, and may provide assistance to other workers, such as stocking merchandise. Operate an Electronic Point of Sale (EPOS) cash register coupled to a scanning system and scale and/or a stand-alone register system to record unit prices, purchase totals and change. Scanned items or enter proper look up code. Received and verified change fund and checks register. Answered questions and complaints of customers or referred to supervisor. Provided assistance in arriving at solutions according to established store policy. Perform other related duties as required such as pricing, stocking merchandise and cleaning immediate work area. Bagged customer groceries and organized grocery carts after customer use. Assisted customer's need anyway necessary. At the end of shift, turned in cash and other media to the supervisor and clean the check stand and surrounding area. EDUCATION

High School Graduate

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