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Customer Service Crew Member

Location:
Detroit, MI
Posted:
December 11, 2022

Contact this candidate

Resume:

Desirae Brown

Detroit, MI *****

adtzvk@r.postjobfree.com

313-***-****

I am a highly- motivated, energized, and detail-oriented worker. I love to keep a positive attitude to help people become easy about their problems. I have great communication with a bubbly positive attitude and problem-solving skills. I have 10+ years experience in customer service and administrative skills. I multitask and follow directions paying attention to detail! I can work in a team and also alone!

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Crew Member/Cashier/Cust

Little Caesars - Detroit, MI

January 2020 to Present

• Cashier

• Answer calls

• Customer service

• Communication skills

• Prep Food

• Cook Food

• Maintain cleanliness of store

• Wash dishes

Housekeeper/Laundry Attendant

Samaritan Manor - Detroit, MI

March 2015 to November 2019

• Maintain cleanliness of bathrooms, bedrooms, hallways, lunchroom, etc.

• Used cleaning supplies following the instructions and precautions for safety

• Restock Supplies

• Maintained a positive attitude while helping with questions and concerns

• Medical Receptionist

• Medical Terminology

Team Member

Edibles Rex, Inc - Detroit, MI

March 2015 to October 2016

• Work on a conveyor belt production line

• Makes Production in a timely manner

• Maintains cleanliness of my work space

• Record production on timesheet

• Prep workstation for teamwork

• Label Production for shipment

Machine Operator

Eclipse Mold, Inc - Charter Township of Clinton, MI January 2013 to June 2014

• Operated Machines (auto, semi, or manually)

• Checked for any defects on the parts that the robot dropped on conveyer belt.

• Counted parts for packing

• Recorded hourly production on pace board

• Trimmed excessive plastic

• Sorted and rechecked parts for shipping

• Grinded parts that did not meet inspection

• Maintained cleanliness of work area

Crew Member/ Cashier

Churches Chicken - Detroit, MI

February 2011 to April 2012

• Operate Cash Register

• Handled Credit Cards, Coupons, Cash, etc.

• Prepared Food

• Cleaned Lobbies, Bathrooms, Dishes

• Stocked shelves

Team Member

Oakland County Food Bank - Pontiac, MI

September 2010 to February 2011

• Lift 50+ lbs Boxes of Food

• Packed Boxes of Food

• Loaded and Unloaded Food Trucks

Sales Associate

DOTs - Detroit, MI

July 2009 to February 2010

• Assist in selection of merchandise

• Process Sales Transactions

• Stock shelves and take inventory

• Wrap, box and bag merchandise

Office Assistant

Grayling Elementary - Detroit, MI

June 2007 to June 2008

• Operate Copy and Fax Machines

• Maintain records and files

• Answered phones, questions and concerns; took messages

• Operated Programs (Word, Access, Excel, PowerPoint, etc.)

• Created Memos, Business Letters, sign- in sheets, flyers, etc.

• Clerical

• Word processing

Education

High school or equivalent in Business Administration Wayne County Community College

June 2008

Skills

• 10 + Years of Administrative/ Customer Service Experience • Computer Skills: MS Word/Excel/ PowerPoint/Type 60 WPM • Articulate professional with outstanding interpersonal skills • Highly organized and detail oriented • Problem-solver and capable of multi-tasking in a high paced environment (10+ years)

• I am a Energetic,Self Motivated Team player, but I also have great Leadership skills. I am a very hard-worker, and very dependable. (10+ years)

• Microsoft Office (10+ years)

• Customer Service Skills (10+ years)

• Cash Handling (10+ years)

• Office Experience (10+ years)

• Time Management (10+ years)

• Phone Etiquette (10+ years)

• Food Production

• Web Services

• Restaurant experience

• Customer service

• Front desk

• Typing

• Dental assisting

• Dental receptionist

• XML

• Java

• MS Office experience (10+ years)

Certifications and Licenses

Driver's License

Assessments

Working with MS Word Documents — Highly Proficient January 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient

Front Desk Agent (Hotel) — Highly Proficient

January 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Attention to Detail — Highly Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

November 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Cleaner Fit — Proficient

November 2020

Measures the traits that are important for successful cleaners Full results: Proficient

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Basic Computer Skills: PC — Completed

March 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Restaurant Manager — Proficient

March 2020

Managing restaurant staff and meeting customer expectations. Full results: Proficient

Problem Solving — Proficient

March 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Proficient

Medical Receptionist Skills — Highly Proficient

March 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Warehouse Associate — Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS:

• 10 + Years of Administrative/ Customer Service Experience

• Computer Skills: MS Word/Excel/PowerPoint/Type 60 WPM

• Articulate professional with outstanding interpersonal skills

• Highly organized and detail oriented

• Problem-solver and capable of multi-tasking in a high paced environment

• Typing 70wpm

• Excellent customer service skills



Contact this candidate