Customer Service Crew Member
Resume:
Desirae Brown
Detroit, MI *****
***********@*****.***
I am a highly- motivated, energized, and detail-oriented worker. I love to keep a positive attitude to help people become easy about their problems. I have great communication with a bubbly positive attitude and problem-solving skills. I have 10+ years experience in customer service and administrative skills. I multitask and follow directions paying attention to detail! I can work in a team and also alone!
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Crew Member/Cashier/Cust
Little Caesars - Detroit, MI
January 2020 to Present
• Cashier
• Answer calls
• Customer service
• Communication skills
• Prep Food
• Cook Food
• Maintain cleanliness of store
• Wash dishes
•
Housekeeper/Laundry Attendant
Samaritan Manor - Detroit, MI
March 2015 to November 2019
• Maintain cleanliness of bathrooms, bedrooms, hallways, lunchroom, etc.
• Used cleaning supplies following the instructions and precautions for safety
• Restock Supplies
• Maintained a positive attitude while helping with questions and concerns
• Medical Receptionist
• Medical Terminology
Team Member
Edibles Rex, Inc - Detroit, MI
March 2015 to October 2016
• Work on a conveyor belt production line
• Makes Production in a timely manner
• Maintains cleanliness of my work space
• Record production on timesheet
• Prep workstation for teamwork
• Label Production for shipment
Machine Operator
Eclipse Mold, Inc - Charter Township of Clinton, MI January 2013 to June 2014
• Operated Machines (auto, semi, or manually)
• Checked for any defects on the parts that the robot dropped on conveyer belt.
• Counted parts for packing
• Recorded hourly production on pace board
• Trimmed excessive plastic
• Sorted and rechecked parts for shipping
• Grinded parts that did not meet inspection
• Maintained cleanliness of work area
Crew Member/ Cashier
Churches Chicken - Detroit, MI
February 2011 to April 2012
• Operate Cash Register
• Handled Credit Cards, Coupons, Cash, etc.
• Prepared Food
• Cleaned Lobbies, Bathrooms, Dishes
• Stocked shelves
Team Member
Oakland County Food Bank - Pontiac, MI
September 2010 to February 2011
• Lift 50+ lbs Boxes of Food
• Packed Boxes of Food
• Loaded and Unloaded Food Trucks
Sales Associate
DOTs - Detroit, MI
July 2009 to February 2010
• Assist in selection of merchandise
• Process Sales Transactions
• Stock shelves and take inventory
• Wrap, box and bag merchandise
Office Assistant
Grayling Elementary - Detroit, MI
June 2007 to June 2008
• Operate Copy and Fax Machines
• Maintain records and files
• Answered phones, questions and concerns; took messages
• Operated Programs (Word, Access, Excel, PowerPoint, etc.)
• Created Memos, Business Letters, sign- in sheets, flyers, etc.
• Clerical
• Word processing
Education
High school or equivalent in Business Administration Wayne County Community College
June 2008
Skills
• 10 + Years of Administrative/ Customer Service Experience • Computer Skills: MS Word/Excel/ PowerPoint/Type 60 WPM • Articulate professional with outstanding interpersonal skills • Highly organized and detail oriented • Problem-solver and capable of multi-tasking in a high paced environment (10+ years)
• I am a Energetic,Self Motivated Team player, but I also have great Leadership skills. I am a very hard-worker, and very dependable. (10+ years)
• Microsoft Office (10+ years)
• Customer Service Skills (10+ years)
• Cash Handling (10+ years)
• Office Experience (10+ years)
• Time Management (10+ years)
• Phone Etiquette (10+ years)
• Food Production
• Web Services
• Restaurant experience
• Customer service
• Front desk
• Typing
• Dental assisting
• Dental receptionist
• XML
• Java
• MS Office experience (10+ years)
Certifications and Licenses
Driver's License
Assessments
Working with MS Word Documents — Highly Proficient January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
January 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Attention to Detail — Highly Proficient
March 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
November 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Cleaner Fit — Proficient
November 2020
Measures the traits that are important for successful cleaners Full results: Proficient
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Basic Computer Skills: PC — Completed
March 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Restaurant Manager — Proficient
March 2020
Managing restaurant staff and meeting customer expectations. Full results: Proficient
Problem Solving — Proficient
March 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Proficient
Medical Receptionist Skills — Highly Proficient
March 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Warehouse Associate — Proficient
March 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS:
• 10 + Years of Administrative/ Customer Service Experience
• Computer Skills: MS Word/Excel/PowerPoint/Type 60 WPM
• Articulate professional with outstanding interpersonal skills
• Highly organized and detail oriented
• Problem-solver and capable of multi-tasking in a high paced environment
• Typing 70wpm
• Excellent customer service skills
Contact this candidate