Kimberly Stancil
Whitakers, NC *****
adtztq@r.postjobfree.com
Dedicated Customer Service Representative for over 25 years in the sales industry. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Adapts quickly to any new challenge. Able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong computer and data entry level skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Avon USA Representative
Avon - Raleigh, NC
May 2019 to Present
Generating Leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records.
Answering client questions about credit terms, products, prices, and availability. Uber Driver/Uber Eats
Uber - Rocky Mount, NC
September 2021 to February 2022
Picked up Uber riders and dropped them off at requested residence or business. Worked in Jacksonville, FL and North Carolina.
Drove customers to Norfolk, VA, Raleigh, NC, Fairmont, NC and all surrounding areas. Cashier
Ollie's Bargain Outlet - Rocky Mount, NC
August 2021 to September 2021
Greeted customers.
Priced items.
Kept store clean.
Operated cash register. Assisted in returns and refunds as needed. Answered questions about products and services when customers called. Sales Associate
Family Dollar - Rocky Mount, NC
February 2012 to July 2012
Greeted customers in a timely manner.
Operated cash register. Answered questions about products and services. Assisted in returns and refunds as needed.
Cashier
Hardees - Rocky Mount, NC
December 2011 to January 2012
Smile and greeted guests and request order immediately upon arrival. Took orders and entered them into the point of sales terminal accurately. Suggested sell and answered menu questions.
Collected cash, checks, and credit card payments from customers. Answered customers questions.
Education
B.A. in Psychology
North Carolina Wesleyan College - Rocky Mount, NC
August 1996 to June 2000
Some college in Business Administration/College Transfer Classes Edgecombe Community College - Rocky Mount, NC
August 1991 to August 1995
High school diploma in Math, History, English, and Science Rocky Mount High School - Rocky Mount, NC
August 1986 to June 1989
Skills
• Communication Skills.
• Teamwork. Emotional
• Adaptability.
• Intelligence.
• Problem Solving.
• Creativity.
• Work Ethic.
• Interpersonal Skills.
• Organization and Time
• Computer and Technology
• Sales Support
• Software Troubleshooting
• Help Desk
• Pricing
• Microsoft Office and Microsoft Word/Works
• Typing 43 wpm
• Operating Systems
• Computer Networking
• Microsoft Windows
• Customer service
• Microsoft Windows Server
• Desktop Support
• Active Directory
• Cashiering
• Sales
• English
Certifications and Licenses
Driver's License
February 2022 to December 2026
Assessments
Customer focus & orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Elementary school classroom management — Completed May 2021
Managing behavior in elementary school classrooms
Full results: Completed
Early childhood development — Completed
May 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
WORKED WITH SPRINT 1996 (411/DIRECTORY ASSISTANT)
(30 years) BABYSITTING SKILLS
WORKED AT 2 DAYCARES
WORKED AS A SUBSTITUTE TEACHER K-5th 1999-2004