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CUSTOMER SERVICE

Location:
Whitakers, NC
Posted:
December 11, 2022

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Resume:

Kimberly Stancil

Whitakers, NC *****

adtztq@r.postjobfree.com

+1-252-***-****

Dedicated Customer Service Representative for over 25 years in the sales industry. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Adapts quickly to any new challenge. Able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong computer and data entry level skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Avon USA Representative

Avon - Raleigh, NC

May 2019 to Present

Generating Leads.

Meeting or exceeding sales goals.

Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports.

Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs.

Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records.

Answering client questions about credit terms, products, prices, and availability. Uber Driver/Uber Eats

Uber - Rocky Mount, NC

September 2021 to February 2022

Picked up Uber riders and dropped them off at requested residence or business. Worked in Jacksonville, FL and North Carolina.

Drove customers to Norfolk, VA, Raleigh, NC, Fairmont, NC and all surrounding areas. Cashier

Ollie's Bargain Outlet - Rocky Mount, NC

August 2021 to September 2021

Greeted customers.

Priced items.

Kept store clean.

Operated cash register. Assisted in returns and refunds as needed. Answered questions about products and services when customers called. Sales Associate

Family Dollar - Rocky Mount, NC

February 2012 to July 2012

Greeted customers in a timely manner.

Operated cash register. Answered questions about products and services. Assisted in returns and refunds as needed.

Cashier

Hardees - Rocky Mount, NC

December 2011 to January 2012

Smile and greeted guests and request order immediately upon arrival. Took orders and entered them into the point of sales terminal accurately. Suggested sell and answered menu questions.

Collected cash, checks, and credit card payments from customers. Answered customers questions.

Education

B.A. in Psychology

North Carolina Wesleyan College - Rocky Mount, NC

August 1996 to June 2000

Some college in Business Administration/College Transfer Classes Edgecombe Community College - Rocky Mount, NC

August 1991 to August 1995

High school diploma in Math, History, English, and Science Rocky Mount High School - Rocky Mount, NC

August 1986 to June 1989

Skills

• Communication Skills.

• Teamwork. Emotional

• Adaptability.

• Intelligence.

• Problem Solving.

• Creativity.

• Work Ethic.

• Interpersonal Skills.

• Organization and Time

• Computer and Technology

• Sales Support

• Software Troubleshooting

• Help Desk

• Pricing

• Microsoft Office and Microsoft Word/Works

• Typing 43 wpm

• Operating Systems

• Computer Networking

• Microsoft Windows

• Customer service

• Microsoft Windows Server

• Desktop Support

• Active Directory

• Cashiering

• Sales

• English

Certifications and Licenses

Driver's License

February 2022 to December 2026

Assessments

Customer focus & orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Elementary school classroom management — Completed May 2021

Managing behavior in elementary school classrooms

Full results: Completed

Early childhood development — Completed

May 2021

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

WORKED WITH SPRINT 1996 (411/DIRECTORY ASSISTANT)

(30 years) BABYSITTING SKILLS

WORKED AT 2 DAYCARES

WORKED AS A SUBSTITUTE TEACHER K-5th 1999-2004



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