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Customer Service Bartender

Location:
Cathedral City, CA, 92234
Posted:
December 11, 2022

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Resume:

WESLEY VARNI

Soot UAT IE)

Cee

SUMMARY

Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking

supplies and keeping customer areas clean Ready to take on new professional challenge and learn new skils.

SKILLS

* Suggestive selling * Effective customer upselling

* Proficient in mixology * Computer proficiency

* Health codes compliance © Inventory control

* Food service + Food safety understanding

* Time management * Service-oriented

* Excellent customer service ‘+ Point of Sale (POS) system operations

© Flexibility * Employee training

* Alcohol ordering

EXPERIENCE

Lead Bartender / Hideaway Cafe - Riverside, CA 08/2014 - Current

* Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items

* Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with

balanced accounts.

* Increased revenue by promoting additional items and assisting with beverage menu creation

* Monitored patrons to keep alcohol consumption in designated areas.

* Promoted customer safety by maintaining current list of available ride services for inebriated customers,

* Developed and implemented quarterly drink menus and specials, increasing beverage sales

* Increased bar revenue by advertising featured cocktails.

* Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies

which improved customer retention and bolstered sales.

* Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide

appropriate food recommendations for guests.

* — Monitored cash intake to eliminate discrepancies.

. Maintained facility compliance with health codes, sanitation requirements and license regulations while

streamlining productivity initiatives to comply with restaurant protocols

* Managed customer service by training staf, overseeing operations and resolving issues quickly

+ Restocked beer and liquor on regular schedule and af ter special events to prepare for forecasted needs

* Supported servers by preparing specialty drinks for patrons in all areas of establishment

* Collected food, wine and appetizer orders from patrons and promoted upsell items

Line Cook / Antons Italian Restaurant - Riverside, CA 01/2013 - 05/2014

* Enforced proper sanitation practices to prevent spoiling or contamination of foods.

* Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush

* Weighed, measured and mixed ingredients, meticulously followang recipes to produce quality dishes,

* Garnished and arranged dishes into creative presentations to delight patrons.

EDUCATION AND TRAINING

Riverside City College - Riverside, CA

CERTIFICATIONS

= SafeServ Certified: Food Handler



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