Phoenix, AZ *****
*************@*****.***
Dallas Farmer
SKILLS
●Active Listening
●Advanced in HCL and IBM notes
●Background in billing
●Scheduling patients
●Computer and Electronics
●Judgement and Decision making
●Communication and Media
●Complex Problem Solving
●Patient Care
●Time Management
●Critical Thinking
●Customer and Personal Services
EXPERIENCE
Piller Child Development - Front Office Receptionist
November 2021 - Present
●Open up the office every business day.
●Schedule evaluations, and schedule the new patients based on providers recommendation.
●Create patient charts based off of referrals sent from their primary care physician.
●Take calls and assist parents and guardians of patients with billing questions and other scheduling issues.
●Send invoices for overdue balances to patients, also collecting copays for each visit.
●Verify insurance for incoming patients and send intake forms via Adobe Pro.
●Keep up with the daily cleaning schedule.
●Check patients in and notify their therapist upon arrival.
●Send evaluation reports to primary care physicians and guardians for the patient's school programs and ABA therapy.
●Fax over Referral request to PCP’s and update medical charts with correct scripts for treatment .
Magical Journey Learning Center - Assistant Teacher
October 2020 - January 2021
●Open the two year old classroom, welcome the students and get updated on their home lives by their parents at drop off.
●Change their diapers and potty train throughout the day.
●Feed the children morning snack, lunch, and afternoon snack (bottles if necessary).
●In charge of morning activities with the children.
●Hold lessons and crafts for the student and also lead in circle time and outside time.
Inspire Kids Montessori-Assistant Teacher
August 2019 - November 2019
●Open the infant room and welcome the infants and get updated on their home lives by their parents at drop off.
●Change their diapers throughout the day.
●Feed the children a snack, lunch, and afternoon snack (bottles if necessary).
●In charge of morning activities with the children.
Old Navy, Phoenix, AZ— Brand Associate
September 2018 - March 2019
●Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
●Exchange money, credit, and make change for customers.
●Maintain an opening and happy environment for all customers.
●Open credit cards for reward members and communicate with them the benefits of the credit card.
●Organize and size all of the merchandise in the store, and be able to go get extra items from the stockroom.
●Answer questions regarding the store and the merchandise.
Kyrene School District, Phoenix, AZ— Club Leader
August 2017 - May 2018
●Confer with parents to update them on their child or children’s behavior.
●Create lesson plans for weekly clubs for each kid to educate themselves in a fun way.
●Assist in preparing food and refreshments for children.
●Supervise children from after school until parents come to pick the children up.
●Discipline children and recommend other ways to correct their behavior and feelings into a positive action
EDUCATION
Desert Vista High School, Phoenix, AZ— High School Diploma
August 2014- May 2018,
Member of student council, sports medicine, and Thunder Buddies. Played basketball freshman and sophomore year. Volunteered at Feed My Starving Children and the Animal Humane Society.
Arizona Technical Medical Institution, Phoenix, AZ— Certified Nursing Assistant
February 2021 - March 2021,