MAHZAD MALIHI
SKILLS
• Relationship Management
• Sample Distribution
Customer Identification and
Qualification
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Product Development
Consultations
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Marketing Program
Management
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• Promotional Sales Events
Marketing Strategy
Development
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• Communication Skills
• Team Recruiting and Hiring
LANGUAGES
farsi
Native or Bilingual
CERTIFICATIONS
Certified makeup artist of
Baharan school
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Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Ambitious and driven Brand Ambassador with around 5 years of experience creating brand awareness. Expert in social media marketing with innovative ideas and effective execution of concepts. Professional, friendly and flexible when working with others and communicating with customers. Organized and
dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
August 2021 to Current
Brand Ambassador in Acqua Di Parma Saks Fifth Avenue, Atlanta, GA
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
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Communicated product information with confidence and educated consumers about company.
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Engaged, educated and befriended customers to deliver amazing shopping experience.
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Showed understanding of customer's personal style and preferences when offering product advice.
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Achieved and exceeded sales goals in line with prescribed selling strategy.
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Conducted field recruiting at industry events to expand brand presence.
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Executed brand activations to standards and with
professionalism.
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CONTACT
Atlanta, GA 30305
adtzs6@r.postjobfree.com
Online Digital Resume
October 2019 to August 2021
Professional Sales Associate in Fine Jewelry Bloomingdale's Department Store, Atlanta, GA
August 2015 to October 2019
Professional Sales Associate in Fine Jewelry Macy's, Atlanta, GA
April 2010 to March 2012
Loan Consultant Melli Bank, Tehran, Tehran,Iran
Greeted customers, helped locate merchandise and
suggested suitable options.
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Answered customer questions about products and services, helped locate merchandise and promoted key items.
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Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
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Listened to customer needs and desires to identify and recommend optimal products.
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Informed customers of current store promotions to
encourage additional sales purchases.
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Built customer loyalty and retention by delivering excellent shopping experiences.
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Maintained up-to-date knowledge of store sales, payment policies and security standards.
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Greeted customers, helped locate merchandise and
suggested suitable options.
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Answered customer questions about products and services, helped locate merchandise and promoted key items.
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Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
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Listened to customer needs and desires to identify and recommend optimal products.
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Built customer loyalty and retention by delivering excellent shopping experiences.
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Assisted customers with signing up for store loyalty programs and provided details about key benefits.
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Maintained up-to-date knowledge of store sales, payment policies and security standards.
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Prioritized helping customers over completing other routine tasks in store.
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Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
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Interviewed prospective customers to discuss financial goals and means surrounding personal loans.
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February 2006 to April 2010
Beauty Salon Manager Familly Owner, Teharan, Tehran,Iran Built positive relationships with customers by offering best financing and product options for personal or business loans.
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Reviewed customer applications closely to identify any opportunities for further development and revenue.
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Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
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Submitted loan applications to underwriter for verification and recommendations.
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Reviewed and edited loan agreements to promote efficiency and accuracy.
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Developed and maintained relationships with local real estate agents.
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Handled paperwork and moved between customers and
lending institutions to smoothly resolve any concerns.
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Oversaw salon employee performance, facility cleanliness and sales.
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Worked to continuously increase salon business through effective sales, service and operations policies.
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Controlled inventory by tracking expenses, purchases and shelf stock.
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Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
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Scheduled employees to maintain adequate coverage
during business hours.
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Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
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Consistently received positive feedback from guests on performance reviews.
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EDUCATION
March 1998
BBA Business Administration And Management
Azad University of Tehran, Tehran,Iran