Vanessa Jade Gross

Grand Junction, CO ***** 970-***-**** adtzqw@r.postjobfree.com

https://www.linkedin.com/in/vanessa-gross-13271a34/

Passionate marketing and public relations professional. Experienced working with corporations, non-profit and small businesses. Fluent in social media and public relations concepts. Strong writing skills, highly organized and very creative. Experienced in event marketing and innovative business solutions.

SKILLS AND EXPERIENCE

● Content Creations - Microsoft Word, WordPress, FaceBook, Instagram ● Social Media Strategy and Maintenance - FaceBook, Instagram, Twitter ● Market Analysis and Research - Web, Google, and FaceBook analytics ● Field and Sales Support - Microsoft Offices, Marketing material and project manager- communication

● Event Planning & Team Collaboration - Gmail, Commercial & Non-profit ● Editorial Calendar & Copywriting - Google, Trello, Blogs, Social Campaigns

WORK EXPERIENCE

AeroCare/AdaptHealth, Grand Junction, CO

Customer Service Specialist

December 2021 - October 2022

● Processed doctors orders for oxygen and DME items

● Knowledge of insurances, including Medicare and Medicaid

● Answered phones, scheduled patients for delivery and service.

● Worked closely with hospital, nursing home staff and driver/service techs on logistics daily private patients- from Grand Junction to Aspen to Durango,

● Upkeep of patients files, knowledgeable and friendly customer service (which I received a good review on Google for)

Solutions by Jade, Grand Junction, CO

Owner of business - Personal Assistant

October 2020 - 2021

● Providing Personal Assistants for any size company or home

● Client schedules, filming, editing, production

● Producing entrepreneur YouTube recordings

● Organize office duties including stocking

● House sitting, pet sitting, cleaning and general services

Fresh Start Carpet Cleaning, Grand Junction, CO

Office Manager

May 2020 - September 2020

● Processed invoicing, payments received, daily deposits, filing and incoming calls ● Handled all office duties, making sure office supplied were ordered and stocked ● Scheduled services for equipment, appointments and carpet cleaning ● Worked directly with field supervisor for faster service

Barnes and Noble, Grand Junction, CO

Cafe Manager

August 2019 - March 2020

● Managed all operations of cafe

● In charge of hiring, training and motivation of staff

● Provided excellent customer service

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Vanessa Jade Gross resume continued:

● Worked to upsell and help increase profits

● Provided weekly and monthly reports on waste control, sales and inventory ● Served as Barista and cashier

● Provided speciality drinks and fresh food daily

Fusion Group USA, Grand Junction, CO

Marketing Manager

November 2018 - February 2019

● Created and compiled articles on marketing trends for company blog ● Handled all social media accounts for clients

● Coordinated social media post for editorial calendar

● Represented company at Grand Junction Chamber networking groups ● Created marketing campaigns for local, state and national campaigns

No Coast Sushi, Grand Junction, CO

PR/Marketing Manager

March 2013 - November 2018

● Social Media Manager

● Created email campaigns (MailChimp)

● Built customer engagement to develop social presence with increased flowers by 90% ● Planned fundraising events for nonprofits yearly raising over $800

● Tracked logistics and promotions for chef events throughout the community. Events included

The Palisade Peach Festival, Colorado Mountain Winefest and A La Mode ● Wrote blogs, and posted daily foods to showcase menus

● Promoted Shop Local campaigns with local farm-to-table purveyors

Club 20, Grand Junction, CO

Membership & Communications Coordinator

November 2012 - March 2013

● Assisted Executive Director providing support for policy support for staff meetings ● Updated and maintained CLUB 20 website

● Managed internal communications with members, legislators and media ● Coordinated speakers and participants for all events including a Denver Legislation event

EDUCATION

Bachelor of Arts, Mass Communications (Public Relations/ Advertising) Colorado Mesa University 2011

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