OBJECTIVE

Obtain a position where I can maximize my management and transportation knowledge and skills, quality assurance, program development, skills and training experience.

SUMMARY OF QUALIFICATION

•Four successful years of experience in Management and Supervisory experience at a variety of national and global locations, earning multiple awards for leadership and performance.

•Comprehensive knowledge of DOT regulations

•Strong analytical, problem solving, strategic and innovative thinking skills.

•Extreme patience in dealing with volatile situations; flawless follow-up procedures.

•Excellent oral, written communication, strong planning, organizational and interpersonal skills.

EXPERIENCE

Material Handler Operator Sep 2020- Present

DHL, INC

Responsible for the loading, unloading, move stack, and stage products and materials using various types of Forklifts, and other powered equipment. Pull and prepare product for shipment ensuring the exact number and types of products is loaded. Verify Load accuracy; check the load count, stability and product is free of damage. Responsible for the checking all inbound and outbound products. Ensure products are free of damage and infestation., products codes dates are properly recorded and products match customer requirements.

Transportation Account Supervisor/Manager Aug 2014- Sep 2020

Schneider National Carriers, and USXPRESS, INC

Responsible for the daily performance management and execution of all domestic inbound and outbound transportation operations to/from multiple Distribution Centers (DCs) within the Family Dollar network. Responsible for cost management, delivery service, dedicated contract carrier management, evaluation and implementation of best practices and the supervision of the company staff. Led site teams, with multi-faceted transportation operations focus, while meeting or exceeding performance with; inbound, outbound, utilization, service, backhauls, revenue share, maintenance productivity, asset management. Assists in the development of the operational vision and strategy for the field transportation operation at their location. Responsible for the development and execution of DC specific transportation budgets, including outbound delivery expense, capital expense. Provide recommendations for dedicated carrier procurement and support operations execution strategies to improve cost and service factors. Oversee hiring, training and development of driver related aspects. Manage issues related to human resources and personnel management in an appropriate and compliant manner. Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities to deliver superior service. Analyze network data to develop action plans for improved service and/or expense management.

Parts Sales Manager Jul 2012- Aug 2014 AutoZone, Lawton, Okla.,

Served as a customer service representative addressing customers concerns assisted in finding the correct part and products using electronic and paper catalogs. Operated cash registers and followed established cash handling duties. Completed store merchandising tasks; including stocking the store and maintained sales productivity, store appearance, and merchandising standards.

Field Service Representative III/ Senior Instructor Apr 2011- Jun 2012 Oshkosh Corporation, Bagram, Afghanistan

Provided technical expertise and leadership in assigned functional area in Afghanistan, as a (FSR) Field Service Representative as a Mine Resistant and Ambush Protected (MRAP) vehicles Instructor and FSR providing expertise for solving more complex electrical, maintenance and system problems on the M-ATV with UIK MRAP vehicles. Conducted New Equipment Training (NET) for all branches of the Military, DOD personnel and Contractors, consists of 40 hours Program of Instruction (POI) on Operator New Equipment Training (OPNET), Field Level Maintenance New Equipment Training (FLMNET) and a 14-hour Familiarization New Equipment Training (FAMNET). Trained over 200 hours of OPNET, 100 hours of FLMNET and over 90 hours of FAMNET instruction, providing assistance and guidance for 20 fellow FSRs, ensuring training continuity was maintained. Preformed as a reviewer of lessons plans providing necessary recommendations for changes due to retrogrades and upgrades on equipment and updating mechanical and computer-based training aids. Coordinated for classroom space, visual materials and set up components in a shop area for maintenance training. Conduct De-processing maintenance on M-ATVs, consists of inspecting and identifying faults on new equipment IAW Technical Manuals and Training Support Bulletins (TSB’s). A graduate of FSR III Training M-ATV Oshkosh, possess knowledge and the ability to instruct and train on all other MRAP Variants vehicles. As a FSR tasked to repair various variant of Mine Resistant Ambush Protected (MRAP) vehicles, to include MaxPreps, MaxPreps Plus, Cougar and Caiman. Install and repair TAK-4 Oshkosh Independent Suspension System (ISS) on Cougar MRAP, install, replace and repair various upgrade to different variations on the MRAP in support of the Theater Command to meet mission in a timely manner.

Operation Manager/ Maintenance Supervisor Sep 1984 -Apr 2011

U.S. Army, Fort Sill, OK, Doha, Qatar, Iraq, Germany

Served as the Technical and Administrative Supervisor over a Wheeled Vehicle Maintenance Shop, as well as numerous

Production Control Shops. Managed vehicle status, and provided daily inventory reports to higher headquarters. Presented daily reports and monthly maintenance status reports and maintenance issues to department heads. Oversaw quality control and assurance of subordinate personnel’s work performance as related to multiple work environments. Monitored subordinate employees’ work process and environment to detect unsafe work conditions or safety violations. Counseled employees about work related issues to ensure the correct quantity of equipment, the correct skill level for each job assigned, and all job-related skill deficiencies are rectified. Assisted Directors in daily preparations of budgets, human resource assignments, and coordination of purchasing requests for repair parts and equipment. Position involved investigating and analyzing a variety of logistical problems affecting logistic support programs. Responsible for the accountability of equipment and repair parts valued at over $35 million. Planned and established overall leave schedule determining training needs of subordinates and arranged for its accomplishment, sets performance standards, and makes formal appraisals of subordinate work performance. Administered and maintained performance reviews. Developed and managed weekly repair and maintenance jobs. Performed duties related to logistics support missions with a focus on maintenance and supply operations. Employee analysis and recommendations have an impact on the effectiveness of the logistics management program and mission accomplishments, equipment for training. Conducted on-site visit programs, and supervised the programs assigned to others. Prepared, developed and executed mid-level managers training plans and operations for a widely diverse organization. Supervised and established Quality Control priorities for six teams of maintenance technicians on wheeled and track equipment. Demonstrated effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions. Evaluated work performance and training requirements of personnel. Maintained schedules for semi-hazardous material, waste management and environmental inspections per state EPA guidelines.

•Received ten awards for outstanding service and work performance.

•Six years of high-volume operational experience.

•Six-year Experience in the transportation industry

EDUCATION

•Continuing Education, General Studies (54 Credit Hours), Central Texas College, Killeen, TX, 2005

•Diploma, Chisholm High School, Enid, OK, 1984

ADDITIONAL MILITARY EDUCATION AND TRAINING

•Forklift Certificate, standing, fork and pads, DHL INC, Lawton ok 2021

•Certificate, Hazardous Materials Course (40 hours), U.S. Army, Fort Sill, OK, 2010

•Certificate, Contract Administrator Course, U.S. Army, Fort Sill, OK 2010

•Certificate, Maintenance Leader Course, U.S. Army Baumholder, GE, 2007

•Diploma, Operation Managers Course, US Army, Fort McCoy, WI 2005

•Certificate, Logistical and Operations Course for Senior Supervisors and Managers, U.S. Army, Fort Bliss, TX, 2002

•Diploma, Operations Logistics Course for Automotive Senior Supervisors and Managers, U.S. Army, APG, MD, 1997

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