Customer Service Maintenance Technician

MR DARRYL D BRITTON

MACOMB, MI *****

Cell: 313-***-****

E-Mail: adtzpf@r.postjobfree.com

Summary

Analytical Transportation Coordinator with more than 20 years of success orchestrating transportation operations for up to 6 vehicles. Adept at providing teams of operators with the guidance and support to surpass customer objectives. Expert in addressing transportation issues and discrepancies quickly and effectively. Coordinated Transportation Manager with 20 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Capable of conducting and processing company payroll, billing, and auditing. Organized and efficient with outstanding interpersonal skills. Hardworking and reliable office administrator with strong ability in problem resolutions and. Offering customer service, and highly proactive and punctual with team-oriented mentality. Skills

Centralized transportation initiatives

Fleet management

Fleet dispatching

Vehicle inspections

Transportation solution development

Customer service

Problem resolution

Organization

Scheduling and calendar management

Accounts payable and receivable

Customer relations

Experience

November 2000 to Current

Apple Transportation Macomb, MI

Handled scheduling and managed timely and effective allocation of resources and calendars. Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Supported office needs including taking messages, scanning documents and routing business correspondence.

Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.

Trained 6 employees on best practices and protocol while managing teams to maintain optimal productivity.

Updated employee paperwork and records.

Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records. Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Education and Training

June 1984 Northern High School Detroit, MI

High School Diploma

National Institute Of Technology Eastpointe, MI

Some College Classes Electronics Technology Certification of Completion September 1984 Until June1987

Diamler Chrysler Head Quarters Auburn Hills,Mi

July 1996 until October 1996

Floor Maintenance Technician

Swept, mopped, waxed, and buffed all floors and rooms in the main entrance, lobbies bathroom, and break areas

Jefferson North Assembly Plant Detroit Mi

October 1996 until January 2000

Assembly Line Technician

Installing electrical wire harness, front carpet, tow trailer hitch, and door wire harness. Britton Vending

March 2000 until December 2004

Install and repair beverage, snack, or combination machines. Repair coin and dollar bill acceptors.

Collect the money, due inventory check, remove any old items and replace them with new inventory, replenish coin acceptors, and confirm the coin and dollar bill acceptors are functional, before I go the next location.

Additional Information

I HAVE 20 YEARS OF PROFESSIONAL CUSTOMER AND OFFICE ADMINISTRATOR SERVICE EXPERIENCE. I LOVE TAKING ON NEW ENDEAVORS, TASKS, AND CHALLENGES. I WOULD BE AN WELCOMING ADDITION TO YOUR COMPANY OR BUSINESS. THANKS FOR YOUR CONSIDERATION. THANKS, HAVE A BLESSED DAY.

Contact this candidate