Anissa Burns
General Laborer
Anniston, AL *****
*********@*****.***
Cashier and Customer Service Representative with 8+ years experience in Retail and Money Managing. Assembler and Machine Operator with 3-5 year of experience in the production and industrial industry.
Willing to relocate to: Lincoln, AL - Gasden, Al - Oxford, AL Authorized to work in the US for any employer
Work Experience
Assistant Manager
Wendy's - Rainbow City, AL
June 2022 to Present
Opening and Closing the Restaurant. Managing a team of crew members.
• Counted cash drawers and coordinated change orders for employees
• Answered questions from customer over the phone, email, and in person
• Ensured individual financial reports aligned with restaurant operations
• Managed restaurant inventory
• Counseled, mentored and disciplined staff
Sanding
Integrity - Lineville, AL
February 2022 to June 2022
Assistant Manager
Wendys
August 2019 to February 2022
• Promoted to Assistant Manager after 6 mo
• Managed a group of team members
• Oversaw day to day restaurant operations
• Opened and closed restaurant
• Made bank deposits and money orders on behalf of Store manager
• Provided excellent customer service to all guests in a timely manner
• Coordinated, arranged and led sales calls and meetings
• Managed daily reports of transactions
• Designed and ordered all incoming and outgoing inventory, merchandise, special orders and advertisements for customers
• Trained new employees on restaurant and store processes and procedures
• Coordinated schedules and assigned team member shifts
• Enforced company policies and procedures
Cashier/Customer Service
Walmart - Oxford, AL
March 2012 to February 2018
First Walmart i worked at was in Chelsea Al. IN 2012-2014 .Where i changed paths and tried production. I began in garden center. Took maternity leave and came back as a front end cashier. Volunteered for layaway and showed great accomplishments that when it ended. I was passed to Money center with a dollar raise
Cashier
Circle K Gas Stations - Anniston, AL
November 2016 to March 2017
The position I played at this stories as a Cashier. I would initially run the store after both managers would leave . It was my place to keep the store running and everything in its place. I fit was from making deposits, cleaning soda machines, restocking the coolers. Friendliness an customer service played a big role in my position here.
Teachers Assistant
Montgomery Job Corp Center - Montgomery, AL
September 2011 to June 2012
I Was enrolled in the school to get a trade . I ended up finishe school, attending college and working as an Assistant to Soft Trade Building. I Would Help with New Students . Enter information into their files. Filing Documents, Answering Phone Calls etc
Education
High school or equivalent in Clinical MEdical Assistant, Office Administration, Accounting
MOntgomery Job Corps - Montgomery, AL
January 2011 to September 2012
GED
Trenholm State Tech College - Montgomery, AL
Skills
• Food Service
• Customer Service
• Fast Food
• Team Member
• Food Prep
• Assembly (3 years)
• Crew Member
• Quality Inspection
• Patient Care
• Vital Signs
• Meal Preparation
• Sales
• Assistant Manager Experience
Certifications and Licenses
Medical Assistant
Present
Driver's License
Forklift Certified
January 2022 to Present
Additional Information
Hard worker with experience operating a W166 machine and various assembly equipment. Has skills inspecting and quality assurance. Also has CMA certificate. Has worked in food service providing excellent customer service.