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Store Manager Customer Service

Location:
Kochi, Kerala, India
Posted:
December 11, 2022

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Resume:

RESUME

DILJITH AUGUSTINE

Mob. No: +91-940*******

Email: adtzh6@r.postjobfree.com

“ To excel in all the assignments allocated to me and to set an example of high standards of performance as part of a team” .

1. Store Manager at Reliance Digital, from October 2021 to till date. 2. Store Manager at Landmark Group Retail Ltd. (Easy buy), from March 2018 to October 2021.

3. Department Manager at Aditya Birla Fashion Retail Ltd. (Pantaloons), from March 2017 to February 2018.

4. Store Manager at Aditya Birla More Supermarket from December 2012 to February 2017.

• Target & KPI achievement

• SOP adherence

• Adherence of retail standards

• Floor & staff management

Career Objective

Work Experience

Roles & Responsibilities

• Customer retention

• Customer complaint closure

• Improve productivity per person

• Attrition control

• Inventory management.

• Liquidation sale

• Increase customer appreciations & improve store profitability

• Managing various department like commercial, inventory & customer service. Qualification

University/Board

Year

Mark %

MBA

Vimal Jyothi Institute of Management and

Research, Chemperi. Kannur University, Kerala

2012

71

BA ENGLISH

Nirmalagiri College,Koothuparamba. Kannur

University

2010

63

PUC

Christ Junior College, Bangalore

2006

76

SSLC

Government of Kerala

2003

64

Educational Qualification

• MS Office (Excel, Word & Power point )

• SIM (Store Inventory Management)

• ORPOS Report analysis

• Time management

• Adaptability & Problem- solving

• Team management & Leadership

• Good motivational and Communication skills.

Name : Diljith Augustine

Father’ s Name: Augustine

Addres : llikkakunnel (H)

Kacherikadavu (PO),Kannur

(Dt) Kerala 670706

Date of Birth : 9th May 1988

Religion : Christian RC

Sex : Male

Marital Status :Married

Nationality : Indian

Languages known: English, Malayalam

Technical Skills

Soft Skills

Personal Profile

• Listening music

• Travelling

• Reading

1. Mr. Sudeesh, Cluster Manager at Aditya Birla More supermarket,Calicut,Mob9544120824

2. Mr.Arun, Area HR at Easybuy (Landmark Group Retail Ltd), Mob-989-***-**** I hereby declare that the information provided above are authentic and true to best of my knowledge.

Date:

Place: DILJITH AUGUSTINE

Hobbies

References



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