Post Job Free

Resume

Sign in

Customer Support Team Member

Location:
Lake Elsinore, CA
Posted:
December 10, 2022

Contact this candidate

Resume:

Dylan Dower

Eastvale, CA *****951-***-**** • adtzeg@r.postjobfree.com

www.linkedin.com/in/dylan-dower-092b98230/

CAREER OBJECTIVE Seeking to become a part of a team where my customer support acumen is an asset. Motivated technician in Information Technology services with over 1 year of related experience with network devices and computer troubleshooting, My training and experience showcases my competency for the field of Information Technology and Cybersecurity. EDUCATION University of Minnesota

Certification in Cybersecurity GPA: 3.5

● Graduated: Sept. 1st 2022

● Senior Project: Used a hacking exploit called “h8mail” to scan for leaked usernames and passwords.

PREVIOUS EMPLOYMENT 9/2021-9/2022

Target Corporation Mira Loma, CA

Checkout Advocate

● Managed DriveUp department as DriveUp Captain in fast-paced environment.

● Fulfilled orders from the sales floor

● Serviced guests needing assistance with returns or exchanges

● Managed purchases at the cash register

8/2018-8/2019

Vons Eastvale, CA

Team Member

● Managed purchases at the cash register

● Returned defect items to receiving

● Maintained a clean work environment

10/2017-6/2018

Carl’s Jr. Mira Loma, CA

Cashier

● Managed purchases at the cash register

● Maintained a clean environment for guests

● Managed Drive-thru orders

CORE COMPETENCIES

● Windows and Linux Troubleshooting • Network Cable Management

● Data Config background (Splunk) • Programming (Bash, Python)

● Cybersecurity • Word, Outlook, Excel & PowerPoint Dylan Dower

Eastvale, CA 92880 • 951-***-**** • adtzeg@r.postjobfree.com www.linkedin.com/in/dylan-dower-092b98230/

ADDITIONAL SKILLS & CERTIFICATIONS

● Cybersecurity Bootcamp Graduate

● CompTIA Security+ (Anticipated Oct 2022)

● Microsoft Office Certified

● IC3 Certified

REFERENCES Blake Tyra: Dr. Robert Walker:

Email: adtzeg@r.postjobfree.com Email: adtzeg@r.postjobfree.com Phone: 612-***-**** Phone: 619-***-****

LinkedIn: https://www.linkedin.com/in/btyra/

Raymond Lee:

Email: adtzeg@r.postjobfree.com

Phone: 415-***-****

Linkedin: https://www.linkedin.com/in/lee-raymond-k/



Contact this candidate