Data Entry Customer Service

KIMBERLY WHALEN

*** ** **, *** *, Greenfield Center, NY, 12833, US + 518-***-**** + *********@*****.***

Professional Summary

Maintains communication with medical professionals, patients, and family members in order to provide high-quality care and education.

With a well-organized nature and proactive mentality, I am an open and clear communicator.

Caring, compassionate, and well-organized, with strong housekeeping and record-keeping skills,

Capable of taking vital signs, documenting responses, and assisting with personal needs.

Excellent multitasking and attention to detail skil

Individual who is customer-focused and has excellent patient-care and charting skills.

Skills

© Self-motivatedFocusedCustomer satisfactionCompassionateTrustworthy * Trustworthy companion

companionAdaptableData entryRegulatory complianceCharting and * Adaptable

clinical documentationEfficient and reliable team player * Data entry

* Focused * Regulatory compliance

* Customer satisfaction Charting and clinical documentation

* Compassionate Efficient and reliable team player

Education

High School - 2007

Ballston Spa High School - Ballston Spa, NY

Work History

Freelance driver - July, 2018 to Present

DoorDash Dasher Center, New York City - NY

Spoke with customers on the phone,in app as well as in person.

Choose the best routes in accordance with delivery instructions to meet tight deadlines,

Choose the best routes in accordance with delivery instructions to meet tight deadlines,

Carefully loaded items into the delivery vehicle to prevent damage during transport. Kept track of customer orders.Followed all company policies and

procedures Was in charge of delivering food to the customer's location. Effectively handled customer concerns and issues

Janitorial - August, 2019 to September, 2021

Alll Pro Cleaning Services - Gansevoort, NY

+ Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures,

* Kept optimal supply levels in order to meet daily and special cleaning requirements,

* Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned,

+ Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency.

* Helped to secure the building by locking doors and inspecting electrical appliances for potential safety hazards.

* Cleaned, vacuumed, and dusted all areas of building to maintain an organized, professional appearance for employees and clients.

* Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.

* Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals,

* Tabletops, chairs, and condiment containers were all wiped down.

CNA - June, 2012 to March, 2016

Wesley Health Care Center - Saratoga Springs, NY

* Kept track of the patient's intake and dietary needs, as well as assisting with feeding,

* Increased patient satisfaction by assisting with activities of daily living such as bathing, dressing, toileting, and exercising,

+ Cared for patients in a 30 bed unit, checking on their needs on a regular basis and maintaining high standards of patient care

* Built relationships with patients, caregivers, and healthcare teams in order to meet the goals of individual care plans.

* Assisted with daily living activities such as personal hygiene, feeding, and ambulation,

* Assisted nurses with a variety of tasks, including IV administration, catheter placement, and telemetry.

* Gathered [Type] samples in order to complete [Type] tests for the patient, looking for any changes that could indicate potentially dangerous

conditions.

* Gathered samples in order to complete tests for the patient, looking for any changes that could indicate potentially dangerous conditions.

* Carefully and safely lifted patients from chairs to beds using mobility devices and equipment.

* Checked patients’ vital signs and recorded everything I learned, noting any significant changes to report to charge nurse

* Trained

Customer Service - September, 2009 to August, 2011

Cudney’s Launderers & Dry Cleaners - Wilton, NY

* Checked customer prices and processed sales by scanning barcod

* Help customers with their general problems.

Double-check promotions and discount policies, as well as follow up on money transfers and customer debts.

Helped customers sign up for store loyalty programs and explained the benefits in detail

* I'm restocking inventory and coordinating with coworkers.

* Kept an eye on customers for signs of security issues and reported them to management.

Take phone calls from customers and respond to them.

Contact this candidate