Sales Associate Customer Service
Resume:
JEROLD SCHWARTZ
adtz6f@r.postjobfree.com adtz6f@r.postjobfree.com
• Eclectic, Progressive, Passionate, with a Flair for Classic Customer Service Professional Experience
Line Cook/Grill Cook/Prep Cook August 2017 - Present Constellation Culinary Group, Miami Florida
Began as a prep cook at a small private condominium (Oceana), in Bal Harbor, moved to the headquarters before opening the Frost Science Museum. In addition to my regular duties at the Museum restaurant I work many ‘special events’, for the catering division, weddings corporate events, Bar/Bat Mitzva birthday parties etc.
Catering Manager
Claudine Uzan Caterer, Miami Beach October 2016- May 2017 Began as a kitchen worker and was promoted to Supervisor/Manager
• Responsible for; accepting reservations/taking payments/supervise/ assist banquet set-up, tear down/organize freezers, coolers, store rooms, supervise kitchen staff, relay special requests to wait staff, assemble and itemize all carryout orders
• Executing responsibilities as a personal assistant on behalf of proprietor Kitchen Manager
100 Montaditos, Miami Beach August 2013 – April 2015 Responsible for Interviewing, Hiring, Training
All BOH Employees
Direct and assist kitchen associates during set-up, prep, and final closing details Nonprofit Benefit Planner (Self-Employed) 1998 – 2011
• Fundraising Chairman for local Illinois political party
• Fundraiser for International Paralympic Equestrian Team Consistently Raising funds of 10k and beyond
Kitchen Leader/Food Service March 2011 – April, 2013 Pita Hut Mediterranean Grill, Miami Beach
Began as food runner/dish washer
Assumed responsibility for coordinating all aspects linking kitchen and dining room Responsibilities included; ordering and organizing supplies, food prep, cook assistant Communicated with the FOH; maintaining/replenishing the salad bar, assisting with special guest requests
Sales Associate Specialist September 2008 – January 2011 Macy’s, Chicago, IL
• Polo/Ralph Lauren Specialist
• Men’s Tailored; Women’s Designer Department
• Consistent Top Sales Achievements
• Recipient of numerous awards and “Spiffs”
• Proven Sales Record
• Over 100% Of Sales Goal Attained on a recurring basis
• Top Sales Associate Establishing/Opening New Credit Accounts
• Expertise in Providing High End Customer Service
• “Skillfully able to assist numerous Guests at a time”, as quoted by my manager when receiving a promotion from suburban site to Macy’s Flagship Chicago location Education (Relating to hospitality and retail industry Bartending/Fine Dining Course 2013
Extensive Bartending and Detail to Customer Service Training OSHA Certified 2013
Health & Safety Training for Trainers/Worker Leaders Macy’s Customer Service Courses 2008 - 2011
Extensive Training Seminars:
Customer Service/ Product Knowledge/POS
Volunteer Organizations
Restaurant Opportunities Center of Miami
Trainer/Educator; instructing workers in order to secure gainful employment through education United States Paralympic Equestrian Team
Coaching/conducting training clinics and seminars
Contact this candidate