Tekesha Lorick

Charlotte, North Carolina ***** 704-***-**** adtz4u@r.postjobfree.com

INNOVATIVE & EMOTIONALLY INTELLIGENT

Experienced in Training, Coaching, Educating, Cross Selling, Account Management, Outstanding Interpersonal Relationships, Problem Solving, Leadership, and Organizational Skills

RELEVANT Professional Experience

Traveling Benefit Consultant / Licensed Independent Agent: 2016 - Present

Receive assignments to travel to organizations across the US during benefit open enrollment season. Train, Consult, Educate, and Enroll clients on various medical benefit packages.

Train employees on how to use their current benefit software systems. Plan, track,

analyze, and report on small to medium groups using sound judgment and decision making.

Receive assignments to enroll and assist Medicare and ACA eligible individuals in selecting products and services that best meets their needs. Obtain required continuing education credits and certifications to stay compliant with carrier, state and federal requirements and regulations

Queens Grant Community School Charlotte, NC - 2022

Educator

Deliver and implement instructional curriculum to students in a single classroom, coordinate and work closely with SMEs to evaluate new or existing learning objectives

Develop relationships with students to a wide range of learning requirements based on an initial needs analysis

Practice with students and implement testing through (CBT) or Google classrooms to ensure learning of material

During post-course feedback, 75% of students reported that they gained a more in-depth understanding of the source material

Eastern Nephrology Associates Clinical Research Center New Bern NC, 2019 - 2021

Virtual Clinical Research Patient Recruiter / Clinical Research Assistant

Utilized Cerner to enter lab records, communicate with clinicians, and to edit patient personal records

Ran and tested specimen samples to determine eligibility of clinical trial studies

Screened, obtained written consent, and tested clinical trial participants throughout randomized, double-blinded, placebo-controlled studies; Coached and guided patients on their current health and steps to take to remain compliant while in clinical trials

Coordinated projects, organized, and led departmental meetings, communicated plans, and events

Refined communication processes, improved communication between departments and stakeholders to improve Standard Operating Procedures and workflows by 75%

Oversaw training and development projects to meet organizational goals

Conducted needs analysis to develop training programs for the most efficient approach to meet all project goals while prioritizing, coordinating, sourcing, and managing multiple projects

Mecklenburg County Sheriff’s Office

Work Release Counselor / Hearing & Charlotte NC, 2004 - 2011

Control Investigator / Instructional Trainer

Classroom trained new recruits in Cultural and Diversity courses

Advised, counseled, and set goals of rehabilitation to reduce recidivism of repeat offenders

Conducted behavioral analysis to ensure offenders remained in compliance

Investigated, interviewed, and sanctioned Inmates transferred to Single Cell Confinement

Compiled and analyzed investigative findings and presented written summarized reports of verdicts

PROFESSIONAL DEVELOPMENT/VOLUNTEERISM

Campaign Advisor for the Candidacy of Vinroy Reid, Mecklenburg County City Council - 2021/2022

Landmark Introduction to Leadership Program 07/2020

Mecklenburg County Civic Leadership Academy 04/2019

IT Ready Program 10/2018

TECHNICAL PROFICIENCIES

Data Management

Install and upgrade operating systems and cybersecurity controls

Assemble and disassemble computing hardware

Quality Assurance, Monitoring and Query Resolution

Windows Proficient, ADP, Selerix, Cerner, and other various programs

EDUCATION

BA degree, University of North Carolina at Charlotte, Charlotte, NC

Project Management Plus Certificate Program, 96 hours of PMP coursework, Charlotte NC

CompTIA A+ Certification

Non-Provisional Broker Real Estate License # 320668

Life, Accident, Health & Sickness, Medicare / LTC licenses 10/2016 - present (multiple states)

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