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Dental Assistant Customer Service

Location:
Atlanta, GA, 30303
Salary:
20
Posted:
December 12, 2022

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Resume:

Dawn Jor’Dan

**** **. **** *** ********, Ga ***** 720-***-**** adtz1l@r.postjobfree.com

Objective

Seeking position as a healthcare provider, where my hard work and dedication to patient satisfaction as well as professionalism can be put to its utmost use by improving the care of every patient individually. I would like to be a part of that as a reflection of the reputation of the facility and contributing to the great name. With work ethic skills that embrace abilities to adapt easily within different locations and environmental changes, eager to assist and positive attitude, and Strong ability to communicate clearly; This will significantly encourage patient education, satisfaction, and quality of care. I am excited to become a part of the Team and become an asset to the facility. Education

Gateway High School 2003

Aurora, CO

PIMA Medical Institute, 2010

Certification Dental Assistant

AHA-BLS-HCP Certificate-OSHA

Basic Radiation Certification-HIPPA

Accent Learning, 2008

CNA Certification

Skills & Abilities

· Taking and documenting vital signs

· Measuring, tracking, recording I/O's

· Measuring /emptying urinals, foley catheters, colostomy bags.

· Assisting with ADLSs: Hygiene, Oral care (As a previous Dental Assistant, Oral hygiene is very important to me in the quality of care in my patients),

· Assisting with transferring to wheelchairs, bathroom, toileting, and to chairs/ bed

· Performing perineal care, catheter care, skin care, showering, and bathing

· Taking and recording Blood sugars

· Safety of fall risk patients

· Assisting/communicating with Confused or agitated patients

· Assisting in the care and safety of patients with mental illnesses

· Prevention of ulcers or skin breakdown by turning all patients immobile, Q2 hours

· Feeding and assisting patients with meals

· Assisting to clothe patients (dressing)

· Assuring all patients needs have been fulfilled or communicated to the appropriate source. Page 2

· Bed changes/linen changes, making an occupied and unoccupied bed

· Cleanliness and environmental safety

· Quality Assurance

· Ensured and enforced medical office compliance with HIPAA and OSHA regulations for maximum quality and control.

· Collaborated with physicians to plan and implement patient care.

· Cross training Certified as a Nursing Assistant as well as a Dental Assistant Experience

CNA/ Eshyft Agency/ August 2022- Present

•Visited multiple facilities helping the staff and patients. Charting, assisting, cleaning, changing beds, etc. CNA/Bell's Place/September 2020- December 2021

•Home care of three patients, that have different needs and assistance. CNA/Gale Staffing/June 2020- Present

•Travel to different locations helping with patients when staffing was low. CNA/Parallon Staffing/February 2016- November 2017

•Travel to different Health One hospitals where the help is needed. Assist patients with ADL’s, vitals, blood sugars, clean rooms, assist nurses and doctors. CNA/Denver Health Hospital/November 2015- May 2016

•Float to different floors of the hospital to assist with patients’ needs and as well as floor needs. Front Clerk when help was needed.

CNA/Maxim Staffing/April 2014- November 2015

•Travel to different facilities and hospitals. Assists with ADL’s, clean rooms, work the floor and sit with patients.

CNA/Porter Hospital/November 2013- November 2014

•Medical surgery floor. Helping them to become more independent with their needs before they went back home. Assist with ADL’s, showers, feeding, etc. CNA/Cedars Healthcare Center/May 2013-November 2013

•Assist residents with ADL's, showers, feeding, activities, clean rooms, personal hygiene, vitals, etc. CNA/Bright Star/May 2013-July2013

•Travel to client's homes and help the clients with ADL's, assist them with personal hygiene and medication reminders.

Periodontist Assistant/Bright Now Dental/March 2011 to November 2012

•Travel to different offices for the company, assisting dentist and Front Office Administration, Assists with environmental cleanliness of rooms, Dentrix, Dexis, QSI, Daisy and Panda, Digital X-rays, Panoramic, 4 handed Dentistry, Sealants, Oral cleansing. Dr. Ton That 408-***-**** Periodontal Assistant/Louisville Periodontics/August 2011 to April 2012

•Assist doctor with procedures, sterilizing and cleansing rooms, Checking In/Out Patients, Verify Insurance policies, Calls -Appointment reminders, Schedule patients, and assist patients before procedures, etc.

Page 3

Customer Service Rep./Money Gram International /June 2009 to November 2010

•Customer service/ client services, receiving calls, sending/ receiving information, agent calls, and receptionist duties entailed.

*References Available Upon Request



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