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Admin, reception, Customer Service

Location:
East London, Eastern Cape, South Africa
Posted:
December 10, 2022

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Resume:

KARIN LOUW CV

** ****** ****, *****, **** LONDON

082-***-**** adtyur@r.postjobfree.com

D.O.B.: 02-10-1965

I.D.: 651***-****-***

Married: 1987

Languages:

English

Afrikaans

Education:

Matriculated at Clarendon Girls High School in 1983.

Completed 2 years of a 3-year diploma in marketing and sales management at Port Elizabeth Technikon.

Attended business courses and training seminars through the years. Valid driver’s licence. Code EB

ABOUT ME

Family orientated person, with 3 children.

Creative person who enjoys working with people and works well in a quieter environment.

Enjoys collaborating with people and learning new things that I can use to better myself and others.

Compassionate and authentic person with a good work ethic and moral code.

Willing to put myself before others to help ensure their success and mine, while providing advocacy to others in situations where they find themselves overwhelmed.

I ensure that I complete tasks and projects to the best of my ability while staying true to myself and my core morals.

Karin Page 2

WORK EXPERIENCE

1. Timber Warehouse establishment:

We established our own business in 1993.

Assisted by setting up systems for the day to day running of the business - admin, debtors, creditors, sales and general office work.

For a time, I was solely in charge of the business until my husband took over to continue building the business.

2. Hemingways Mall Community Market Shop:

I worked under Mrs Shirley Van Den Berg and was responsible for the following: o Christmas Markets, Easter Markets, Heritage Day Markets. o Managing and recruiting of vendors

o Invoicing and receipting

o Set up a system for sales and credit card payments from a central point. o Preparing of vendor venues

o Organizing certificates of compliance for vendors from the Municipal Health Department. o Decorating of shop.

o Responsible for opening and closing of the shop. o Wrote reports for management and consulted with management on behalf of the vendors. o Advertising of the market on social platforms.

o Researched and generated booklets on marketing trends and basic business information for vendors

o Liaised with Mrs. Davianne Bilgnaut of Just Models to organize fashion shows for our vendors in the clothing line.

o Sales

3. Plumbago Self Catering Cottage and B&B:

Established a self-catering cottage in 2004 and subsequently a bed and breakfast towards the end of 2019.

Successfully marketed and advertised for occupants.

Successfully manage and maintain both units to hotel standards. 4. Aunty K’s Private Scholar Hostel:

I run a private boarding home for scholars in my home.

See to the children’s well being, and their schedules.

Plan and prepare meal plans and meals.

Supply scholar transport.

Supervise with homework and other activities as needed. Karin Page 3

5. Additional Work Experience:

Sales consultant for Tupperware

Vendor at various craft markets

Sales consultant for SMILE educational toys

Sales consultant for Swipe Cleaning products and Nature Care Skin Care and health products.

Actively involved in church leadership and children's church.

Reception and administration

Managed a ball bearing firm, where I was responsible for the branch, external and internal sales, and staff.

Sales representative for office machinery where I sold machinery and trained people to use the equipment.

SERVICES AND SKILLS THAT I OFFER

Computer literate in Excel, Microsoft Word, Manager.

Basic book-work -

o preparing bills, invoices, bank transactions

o data capturing and maintaining a database

o day to day transactions

o reconcile invoices, payments, bank deposits

o reconciling the age analysis for accounts

Sales.

Customer service.

Business skills and advice.

Training of people.

Creative flair for exhibits.

Excellent telephone manner.

Karin Page 4

PERSONAL QUALITIES

Approach situations with a “bigger picture” mindset

Reliable

Responsible

Compassionate

Empathetic

Trustworthy

Hard worker

Work well within a team and uses own initiative.

Detail oriented

Organized and adaptable

Creative

Karin Page 5

PLEASE SEE BELOW THE RESULTS OF THE HIGH 5 TEST DONE WHICH ACCURATELY DESCRIBES MY PERSONALITY AND 5 HIGHEST PROMINENT STRENGTHS

www.high5test.com

EMPATHIZER Your objective is to be empathetic to others' emotions. No one can step into the others' shoes better than you - it comes so naturally to you. You might not agree with every perspective and emotion, but most importantly you are able to understand what the person is going though. It allows you to have personalized approach to everyone, to see their differences and specialties, to include them and to treat fairly. Naturally, it draws others to you, as you know exactly how they feel. In a team, such a strength based on kindness can be essential for mitigating conflicts by making sure all team members are aware of each other's emotions and challenges.

DELIVERER Your objective is to take responsibility. If there is a person who is emotionally bound to follow through on all promises - then it's you. Your strong ethical principles do not let you to simply write missteps off on excuses and rationalizations. It holds true no matter how small or large is the issue you are dealing with. Your name and reputation depend on you being responsible for your commitments. That's why people love to have you in their team. When assigning new responsibilities, they look at you first. They are 100% sure that what you get on your desk - will get done no matter what.

COACH Your objective is to develop people's potential. Contrary to what others might think, you believe that every person has the potential for development. None of the people have achieved the ultimate level of excellence - there is always space to grow. You perceive it as a personal mission to help others utilize their potential and to experience success. As the result, you look for ways to facilitate their learning process

- from challenging their thoughts in a discussion to creating environments which would facilitate learning process. You are one of those leaders that really care about the development of team members and they really appreciate it.

COMMANDER Your objective is to take charge and direct people. In any situation, you enjoy bringing yourself forward to lead the team. Moreover, you don't come empty handed - by that time your opinion and views are formed, and you can't wait to align others with you. Contrary to others, in this process, you are not afraid of confrontation when presenting your views. At the contrary, you feel that the confrontation and the open discussion is the first step towards an agreement. People who have a clear vision and can take a stand for it always draw followers, so will you. If you also master listening to others, this strength will help you to be a good leader without fear of confrontation.

PROBLEM SOLVER Your objective is to solve problems. Any breakdowns are normally demotivating to the majority of people, but not for you. At the contrary, when something does not work the way it should be, it provides you an opportunity to analyze symptoms of a problem, identify what's wrong and find the solution. In other words, you are a great problem solver. What makes you particularly special is that instead of abandoning - your goal is to restore something to its true glory. In a team, everyone knows you as a person who does not shy away from a problem, but actually fixes things to their normal functioning. Karin Page 6

This report contains a summary of your DISC and Motivators results. If you are looking for deeper insights into your results, see the last page of this report. TONY ROBBINS

UNDERSTANDING DISC & MOTIVATORS

DISC STYLES

DISC is a simple, practical, easy to remember and universally applicable model. It focuses on individual patterns of external, observable behaviours and measures the intensity of characteristics using scales of directness and openness for each of the four styles: Dominance, Influence, Steadiness, and Conscientious. Your DISC Style: Coach - ISc

Coaches are adept at solving "people problems."

They are seen as warm, empathetic and insightful.

They like to form extended personal relationships and often develop a reputation for unobtrusive, contributory efforts when working with others.

They can become too lenient with marginal contributors and tend to be too mild when issuing corrections, directions and expectations.

Emotionally: Wants to be seen as warm and open by others. Your goal: Building personal connections and positive feelings. How you value others: Favourable recognition of others; finds the basic decency in them. How you influence a group: Through personal relationships and being open to others' ideas, problems and needs.

The value you bring to an organization: Will bring stability to group efforts with predictable actions and will possess good listening skills.

Cautions: Can become too tolerant and may avoid needed direct confrontations. When under pressure: Can become too accommodating, trusting and sharing too much with others. What you fear: Having to pressure others or being seen or blamed as the source of pain or problems by others. Humanmetrics.com Jung Typology Test: INFP

INFP stands for Introvert, iNtuitive, Feeling, Perceiving and represents individual's preferences in four dimensions characterizing personality type, according to Jung's and Briggs Myers' theories of personality type.)



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