Administrative Assistant Customer Service
Resume:
Administrative Assistant
Work History
Education
Contact
Skills
SARAVPREET KAUR
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 12 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Administrative Assistant
Department Of Posts, Chandigarh, Chandigarh, India Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document
organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Edited documents to improve accuracy of language, flow and readability.
Scheduled conference rooms, prepared agendas and
maintained calendars to prepare for meetings and events. Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Received and sorted incoming mail and packages to
record, dispatch or distribute to correct recipient. Managed relational database to store information for reference, reporting and analysis.
Scheduled office meetings and client appointments for staff teams.
Managed about 80-100 customers per day and handled their grievances and guided them according to their specific requirements.
2010-03 -
2022-08
Office Coordinator
The Edge, Chandigarh, Chandigarh, India
Prepared meeting rooms and materials and recorded
important information.
Produced high-quality communications for internal and external use.
Organized company meetings and scheduling for
5-employee team.
Trained new employees on administrative procedures, company policies and performance standards.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. 2009-09 -
2010-02
MBA: Marketing
Chitkara Institute of Engineering And Technology - Punjab, India
2007-06 -
2009-05
Address
105-5549 Prefontaine Avenue,
Regina, SASKATCHEWEN, S4W 0S1
Phone
adtyrk@r.postjobfree.com
Workflow planning
Office administration
Customer service skills
Attention to detail
Interpersonal skills
Problem solving skills
Contact this candidate