Documentation Specialist File Clerk

DINA AUGUSTE

Brooklyn, New York ***** 347-***-**** adtypt@r.postjobfree.com

Professional Summary

Background includes working in both administrative and customer-facing positions. Diligent about administering tests in line with outlined procedures. Well-versed in distributing and collecting materials, managing supplies and updating test logs. Organized, objective and motivated to keep testers honest.

Skills

Microsoft Excel

Customer Satisfaction

Microsoft Word

Test Administration

Reporting and Work Logs

Program Requirements

Eligibility Requirements

Work History

Examiner 09/2008 to Current

Department Of Homeland Security – New York, NY

Administered USCG test to students.

Monitored students during tests.

Explained test processes to students.

Investigated and assessed damage to property.

Provided paper and pencils for test taking.

Collected and graded examinations.

Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.

Collected taxes and fees, submitted payments and issued receipts Explained test processes to students

Documentation Specialist 05/2007 to 05/2008

PMG – New York, NY

Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.

Worked with internal staff to process documents and sent for closing. Prepared digital files, physical documents and work requests in compliance with company guidelines.

Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies

Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork

Remained informed on current regulations, especially concerning research industry and document creation

Communicated with clients to review contracts, answer questions and determine special circumstances

CERTIFIED NURSE AIDE 10/2005 to 12/2006

Temple Living Center

Performed duties in care of patients in nursing home under direction of nursing and medical staff

Answered signal lights, bells and intercom system to determine patients' needs Bathed, dressed and undressed patients

Served and collected food trays and fed patients requiring help Transported patients, using wheelchair and wheeled cart and assisted patients to walk Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed

FILE CLERK 01/2005 to 10/2005

Central Texas College

Filed records according to alphanumeric codes

Entered database to receive hard copies of transcripts and distant transcripts Prepared and mailed diplomas to graduates

Circulate information of notices to potential graduates concerning graduation requirements and missing credits

Prepared and monitored graduation applications and files for completeness Distributed files to other departments upon request Copied and discarded files under supervisor instruction Requested and returned files with appropriate procedures Managed time efficiently to work before and towards deadlines and suspense dates ADMINISTRATIVE SPECIALIST 02/1995 to 12/2003

U.S. ARMY

Managed the company front office

Prepared correspondence

Established and maintained records

Answered inquiries from staff and advised personnel about administrations and clerical matters Coordinated and prepared for scheduled training, briefing and meeting events Routed and delivered incoming correspondence and messages CHEMICAL OPERATIONS SPECIALIST 02/1995 to 12/2003

U.S. ARMY

Operated, performed maintenance and supervised the use of Nuclear, Biological and Chemical (NBC) detection equipment

Provided training, advice and supervision regarding the proper use and maintenance procedures for chemical equipment and chemical operations in companies and higher level organizations

Responsible for over $300,000 dollars of equipment with the U.S ARMY

Performed monthly inventories of equipment and supplies for Battalion inspections Maintained stocks of parts for equipment and supplies for the unit, by stock number or nomenclature on a monthly basis for status reports due to Battalions PHYSICAL/INSTALLATION SECURITY, U.S. ARMY

Provided security while in garrison, field areas and personnel, particularly while serving in the Republic of Iraq

Possessed requirements of alertness, judgment, confidence, physical fitness, tactfulness and self-control

Able to detect individuals who should be denied access; exercised good judgment while dealing with unfamiliar situations and aware of notifying security headquarters for further instructions

With eight years in the U.S

ARMY, had total confidence about weapons and serving with other members of the security force

FOOD HANDLER, CASHIER 06/1990 to 09/1994

Dairy Queen

Made food according to standard recipes with requested changes for customer satisfaction Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations

Maintained high customer satisfaction levels by preparing orders accurately Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures

Kept work areas neat, clean and in full compliance with company standards and applicable health codes

Worked flexible schedule and extra shifts to meet business needs Addressed customer needs and made product recommendations to increase sales Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads

Operated cash register for cash, check and credit card transactions with excellent accuracy levels

Education

Undergraduate Certification: Medical Records 05/2022 University of Phoenix - Tempe, AZ

Associate of Arts: Healthcare Administration 05/2013 University of Phoenix - Tempe, AZ

Certification / License: Certified Nursing Assistant 08/2005 CB Nurse Aide School - Killeen, TX

Military School: Chemical Operations Specialist 06/1995 U.S. Army School - FT. Mclelland, Alabama

Certifications

N/A

Affiliations

N/A

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