Sales Associate Service Representative
Resume:
Rashelle Demise Heggins
*** ****** **, **********, **, 15235 *910-***-**** ***************@*****.***
CAREER OVERVIEW
A personable and responsible Client Service agent with 10 years of experience in retail, organizing, and customer service seeking employment where my knowledge can best be utilized to maintain customer satisfaction. A solid team player with an upbeat and positive attitude. Dedicated Customer Service representative motivated to customer excellence and to the continued contribution of company success.
CORE STRENGTHS
Strong organizational skills
Strategic problem solver
Energetic work ethic
Courteous demeanor
Customer service expert
Multiple Comp. skills Cert.
Life Coach Certified
CPR Certified
HRD Certified
Brick Masonry Certified
Active listening skills
Telecommunication skills
Adaptive team player
Holistic/Nutrition/Wellness/Composting
WORK EXPERIENCE
IPAA Community Farm March 2018 Current
Farmhouse Manager
PA Interfaith Impact Network January 2017 July 2017
Congregational Organizer Pittsburgh, PA
Organize Campaigns around the issues of multiple congregations. Build relationships with Leaders and influential members to move in to action around winable issues. Empower congregations to mobilize, rally, and create POAs on their own with minimal support and maximum success.
Pittsburgh United February 2016 December 2016
Community Organizer/Canvasser Pittsburgh, PA
Organized on the Housing Opportunity Fund, collected signatures for petitions, became Team Lead.
**Personal Trainer 2009-Current
Calisthenics, Deep Stretching/Breathing, Sculpting/Enhancement, Meal Prep, 30 Day Workouts, etc...
Absolute Fitness Systems January 2013 July 2015
Personal Trainer/Coach Fayetteville, NC
Performance Enhancement, Core and Lateral Movements
Go EZ Transportation January 2011 February 2012
Medical Trans. Specialist Fayetteville, NC
Evaluated operational records and made schedule adjustments to maximize efficiency. Completed preventative maintenance procedures, inspections, and safety testing. Completed a daily pre-trip inspection checklist before the scheduled clients’ pickups for the day. Picked up and delivered client/patients driving a 15 passenger van using knowledge of roads, highways and interstates as well as GPS navigation. Established long term customer relationships through prompt and courteous service. Operated motor vehicles in a safe and efficient manner.
Wal-Mart August 2010 December 2010
Sales Associate Fayetteville, NC
Maintained up-to-date knowledge of the store policies regarding payments, returns and exchanges. Prevented store loss using awareness, alertness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Able to multi-task with 2 cash registers in tandem to maximize customer flow.
GameStop May 2010 October 2010
Assistant Manager Lumberton-Fayetteville, NC
Recommended and helped customers select merchandise based on their needs. Enrolled and extended customer subscriptions, offerings discounts and promotions to ensure high customer retention rates. Consistently generated additional revenue through skilled sales techniques in a friendly and engaging manner. Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages
EDUCATIONAL BACKGROUND
Trade Institute of Pittsburgh Brick Mason Pittsburgh, PA 2018
Udemy Certified Life Coach New York, NY 2017
FTCC Personal Training Fayetteville, NC 2015
Ins. Integrative Nutrition Health and Lifestyle Coach New York, NY 2013
FTCC Business Administration Fayetteville, NC 2012
Emory & Henry College Sports Medicine Emory, VA 2009
South View High School High School Diploma Hope Mills, NC 2009
Rashelle Heggins
Pittsburgh, PA 15235
***************@*****.***
A personable and responsible Client Service agent with 10 years of experience in retail, organizing, and customer service seeking employment where my knowledge can best be utilized to maintain customer satisfaction. A solid team player with an upbeat and positive attitude. Dedicated Customer Service representative motivated to customer excellence and to the continued contribution of company success.
CORE STRENGTHS
Strong organizational skills
Strategic problem solver
Energetic work ethic
Courteous demeanor
Customer service expert
Multiple Comp. skills Cert.
Life Coach Certified
CPR Certified
HRD Certified
Brick Masonry Certified
Active listening skills
Telecommunication skills
Adaptive team player
Holistic/Nutrition/Wellness/Composting
Work Experience
Construction Manager
ReCoRe Green Construction LLC Jan 2018 – present
Home remodeling, carpentry, electric, drywall, plumbing, painting, brick work, etc
Farm Manager
IPAA Community Farm -
Pittsburgh, PA
March 2018 to Present
Maintain and sustain Farm. Oversee correspondence and relations. Organize workdays and Outreach.
Personal Trainer
Calisthenics
2009 to Present
Deep Stretching/Breathing, Sculpting/Enhancement, Meal Prep, 30 Day Workouts, etc
Congregational Organizer
PA Interfaith Impact Network -
Pittsburgh, PA
January 2017 to July 2017
Organize Campaigns around the issues of multiple congregations. Build relationships with Leaders and influential members to move in to action around winnable issues. Empower congregations to mobilize, rally, and create POAs on their own with minimal support and maximum success.
Community Organizer/Canvasser
Pittsburgh United -
Pittsburgh, PA
February 2016 to December 2016
Organized on the Housing Opportunity Fund, collected signatures for petitions, became Team Lead.
Personal Trainer/Coach
Calisthenics -
Fayetteville, NC
January 2013 to July 2015
Performance Enhancement, Core and Lateral Movements
Specialist
Calisthenics -
Fayetteville, NC
January 2011 to February 2012
Evaluated operational records and made schedule adjustments to maximize efficiency. Completed preventative maintenance procedures, inspections, and safety testing. Completed a daily pre-trip inspection checklist before the scheduled clients' pickups for the day. Picked up and delivered client/patients driving a 15 passenger van using knowledge of roads, highways and interstates as well as GPS navigation. Established long term customer relationships through prompt and courteous service. Operated motor vehicles in a safe and efficient manner.
Sales Associate
Wal-Mart -
Fayetteville, NC
August 2010 to December 2010
Maintained up-to-date knowledge of the store policies regarding payments, returns and exchanges. Prevented store loss using awareness, alertness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Able to multi-task with 2 cash registers in tandem to maximize customer flow.
Assistant Manager
GameStop -
Fayetteville, NC
May 2010 to October 2010
Recommended and helped customers select merchandise based on their needs. Enrolled and extended customer subscriptions, offerings discounts and promotions to ensure high customer retention rates. Consistently generated additional revenue through skilled sales techniques in a friendly and engaging manner. Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages
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