Toriano Graves

***** ****** ******

South Chesterfield, VA 23834

804-***-****

adtym7@r.postjobfree.com

Started my own Restoration Business

in 2021.

Work Experience /

Shipping and Receiving Manager

Sterilite Warehouse / Temp - Sedona - Davenport, IA

December 2019 to January 2020

I checked in and out all of the deliveries as well as the drop / hook. (Meaning the truckers would come

with an empty trailer and drop it off while picking up another trailer that has been loaded.

Logistics Manager

Harbor Freight Tools - South Hill, VA

August 2018 to December 2019

* Oversee warehouse

* Manage and control inventory coming in as well as leaving the store

* Manage all material handling including loading and unloading

* Prepare worker schedules and ensure warehousing and distribution workers follow rules

* Hire, train and evaluate employee's to create a good work environment

* Perform weekly cycle counts of all inventories, making sure that inventory is correct

* Performed excellent customer service to internal peers and other customers

* Stay in communication with Delivery Company to make sure deliveries are on time

Service Writer, Full-time

Theisen's Home Farm Auto - Davenport, IA

March 2017 to December 2017

* Develop Cost estimates

* Logs in computer system what parts are needed, how much time should be allocated to make the

repairs

* Schedules the appropriate technician for the job based on the customer and their repair needs

* Verifying of warranty and service contract coverage

* Inventory daily automotive parts and supplies

* Perform weekly cycle counts of all inventory, making sure that inventory is correct

* Performed excellent customer service to internal peers and other customers

* Up sales customers to what's best suitable to their need of the vehicle

Branch Manager, Full-time

E.J. Welch - Davenport, IA

February 2016 to February 2017

Davenport, IA, Supervisor: Jamie Snyder, Telephone Number 563-***-****

February 2016 - February 2017

* Mange the main Branch while also maintaining the warehouse.

* Prepare and administer an annual sales plan for each period

* Order product, or if in stock, sale products to walk in customers

* Perform a daily operations report on daily credit card, cash and check sales.

* Perform inspections with sales rep once every two weeks

* Put away new products and stage pre-ordered products for cash customers and accounts.

* Make daily deposits and responsible for opening and closing

General Manager, Full-time

Advance Auto Parts - Rock Island, IL

December 2013 to January 2016

* Provide parts and products to commercial and retail, walk-in customers

* Prepare and administer an annual sales plan

* Prepare and administer an annual operating budget for commercial and retail product lines

* Attend managers' meetings, quarterly

* Manage, train and make schedules for 15-20 employees

* Perform physical inventory twice a year to ensure parts are in stock and available to customers

* Conduct meetings with suppliers and commercial accounts to develop strategies for more efficient

operations

* Meet and exceed expectations of sales target for each period

Store Manager

AutoZone, Inc - Rock Island, IL

February 2008 to February 2013

* Supervised a minimum of 10 employees

* Trained employees on cash register management, daily operation, and computer operations as well

as conducted orientation for all newly hired employees in the region

* Increased Gross Profit by 10.8 % of last year by maintaining a high weekly sales average

* Implemented a new tracking system for employee's sales numbers

* Kept a Loss Prevention scorecard of 1.3 % shrink by providing the best inventory management and

cash handling year round

* Maintained weekly and quarterly reports on inventory, Loss Prevention, attendance, sales and cash

management

* Received weekly shipments of stock into sales system

Education

High school or equivalent in Business Management

Richard Bland College - Petersburg, VA

Skills

• Customer service

• Organizational skills

• Sales system

• Operations

• Excel

• Outlook

• Powerpoint

• Microsoft word

• Word

• Leadership skills

• Excellent organizational skills

• Key Holder

• Logistics

• Onsite

Certifications and Licenses

SKILLS AND QUALIFICATIONS

* Received weekly shipments of stock into sales system

* Proficient with Microsoft Word, Outlook (Email), PowerPoint and some Excel software.

* Provided excellent customer service and communication skills.

* Good verbally and written skills.

* Hard and dependable team-player, who takes pride in everything I do.

* Communicates clearly with Management, co-workers and operations counterparts.

* Positive work attitude and leadership skills.

* Excellent organizational skills; along with multi-tasking and working in a fast paced environment on

multiple projects.

* Commitment to a culture of safety and ability to lift up to 50 lbs. or more.

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