Carina Tandigan Pesquera

Mobile# : +971*********

Email Add: adtyl2@r.postjobfree.com

OBJECTVES:

A suitable position with an organization where I can utilize the best of my skill and abilities that fit to my skills and experience to a place where an encouraged and permitted to be an active participate as well vital contribute on development of the company.

EMPLOYMENT HISTORY:

August 2015- Up to Present RAK Mall Line Investment and Property-Sole Proprietorship LLC

Ras Al Khaimah

Customer Service Representative

Duties and Responsibilities:

Coordinate with reception and other department.

Answering and directing customer’s inquiries promptly, clear full

Checking/ follow up mails.

Monitoring the availability of things needed such as stationery, first aid and request if needed.

Monitoring and updating shops list & Shop’s on sale and forward a copy to all concerned person’s e-mail.

Monitoring and checking of the expiration date for shop’s permission letters approved by the manager such as displaying of flyers in the information counter.

Issue work permit in a given time.

Preparing work permit summary and forward a copy to concerned person’s e-mail at night time.

Received and relay tenant’s complaint/ suggestion categorically to related department.

Received and relay customer’s suggestion/ complaint to the mall manager.

Responsible for Lost & Found items, making it sure that any handed over found items to information counter is retrieved by right person by getting a copy of their valid ID.

Prepared security daily report, shop opening and closing time checklist.

Prepare and submit general report to mall manager on daily basis.

Making an announcement for lost child, wrong parking, program/ events of the mall.

Making it sure that all files/ documents are organize and properly filed for reference availability, easy and quick to locate when it is needed

Issue memo to the shop’s if there is any.

October 2009– August 2015

Lulu Hypermarket

Ajman, UAE

Cashier

Duties and Responsibilities:

Greet customers entering establishments.

Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct.

Receive payments by cash, credit card, vouchers, and automatic debit.

Issue receipts, refunds, credits or change to customer.

Having a good relationship or deals with the customers.

EDUCATION:

College Under graduate

SKILLS:

Computer Literacy – Knowledge in Microsoft office {(Word, Excel} Outlook Express and Internet

LANGUAGES SPOKEN:

Fluent in English Fluent and Tagalog

PERSONAL INFORMATION:

Nationality : Filipino

Civil status : Married

Date of Birth : Feb 20,1983

Religion : Islam

Passport # : P9549667A

Visa Status : Residence Visa

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