It includes maintenance of high operating standards across all corporate facilities, cost effective control of operating expenses, and management of employee Define and develop strategies for equipment maintenance, uninterrupted operations, manage AMCs, and other service operations. Negotiate with and work closely with management companies, project teams, Sub Contractors and on-site staff to ensure that each facility property achieves the highest standard. Safeguard company assets through effective enforcement of corporate security policies. Develop and implement cost reduction plans across all related areas of management related to facilities management. Apply & promote safety regulations, promoting positive HSE culture at SURINDER DHAMOON

Leadership, Team Management, Building

Services, HVAC System, Fire Alarm and Fire

Fighting System, Operations, Maintenance

& Repair Capital and Life Cycle Planning

Project Planned Management, Commercial

Services, P/L, Hard Services, Soft Services,

Contract Review Budget Management,

Capex/Opeax Works, Energy Management,

CAFM Systems, Occupational Health &

Safety Legislative & Regulatory Compliance

Risk Control Environmental & Accessibility

Sustainability Policies Procedures. Asset

Management, Security and emergency

procedure, Time Management, Problem

Solving Skills, Flexibility Team Work

Technical Expertise and strategies planning.

Provides technical assistance to sites

escalated cases. Builds up relationships with

Clients and Government Authorities.

Conducts internal technical trainings and

other developmental activities for

engineers and technicians. Performs high

level of troubleshooting and prepares

comprehensive technical reports.

First Aid Training from British Association

of Emergency Medical UK The National

Examining Board for Supervision and

Management Qualification with City and

Guilds of London Institute

Degree in

Mechanical Engineering from Sardar Patel

College of Engineering MUMBAI (INDIA)

I seek to apply for a Managerial & Operational positions in your esteemed organization. Equipped with the following and a successful track record, I’m Confident that I can contribute positively to the company’s operations. I’m a Graduate Mechanical Engineer. Responsible for the Operational lead of a team and for delivery of the overall operational metrics & contractual obligations, proactively maintain regular engagement with client expectations which includes Managing a Total FM package including Hard and Soft Services, Support Services Security services. Formulate and action efficient, cost effective and traceable maintenance methods and procedures, Produce results as per plans and financial targets through the effective management of employees and resources. Develop and implement a strict quality system through training and processes ensuring highest customer satisfaction. Ensuring delivery of Client KPIs/SLA’s including day to day service levels, customer experience, quality measures and compliance measures; Responsible for the development of the operational talent pool by optimizing the skills of the existing team to attract the very best external talent, in line with the agreed framework, succession planning to ensure key roles are filled, individual talent is recognized and ability to analyze client requirements to ensure service delivery is best in class, Successfully manage and Deliver services during peak trading periods in the retail industry including advance/forward, Responsibility and accountability for the operational performance of the client area as and exceeding targets, continuous identification implementation of Operational best practice through interaction with the wider team, Motivate and effectively performance manage teams and business plan, Selecting effectively managing and coaching the service delivery team and associated functions, Execute a well-defined Communication and Engagement model to ensure all of the teams understand the performance of our business and the needs of their teams and clients respectively, operational client review meetings and day to day ops liaison within key work stream ability to manage strong and demanding client, Identifying and highlighting further opportunities for services and process improvements, Setting and reviewing Quality performance standards. With strong sense of commitment, penchant for achievement and result oriented with overall experience and exposure gained over the years. I am a strong communicator who thrives on working in a professional environment and are “hands on” in your approach to work. workplace. Guide staff to become caring, problem solvers, cooperative, accommodating and fair. Exhibit a professional attitude, diplomacy and an Ability to handle difficult situations. Leadership in meeting the current and projected Facility management requirements, establishing clear and measurable serviced delivery levels that support business objectives will form essential parts of the role’s key responsibilities. Collaborate with out-sourced third party facility management providers to manage performance against contracted Service Level Agreements and ensure cost effective, best practice procurement of Services and equipment Ensure record archiving systems, record retention and storage are efficient, compliant and managed in accordance with the applicable legislative requirements Identify and prepare business cases for efficiency improvements in facilities management and outsourced services Contribute to the formulation of the department’s strategy, annual business plans, budgets. Manage, direct and approve all Engineering required to deliver a safe, reliable and cost efficient Camp. Leads the Camp engineering activities, provide clear and concise direction to the EPC contractor engineering team. Provide leadership and coordination with all other groups to support procurement, construction and commissioning/start-up activities. Coordinates with Engineering Support Manager for discipline support. Assist in developing and implementing a Monitoring & Evaluation plan including performance indicators, establishing baselines and methodology, including developing gender sensitive indicators; Ensure that performance indicators and targets remain relevant and in accordance with the project design and work plan; Analyze and prepare evidence- based monitoring reports during and upon the completion of project Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Project Team; Design and conduct surveys for regular monitoring; as requested by the Project Manager. Administration & Finance

Since Aug’17 Umniah Facilities Management (UAE) as Operations Facilities Manager. Responsible for ensuring various responsibilities to oversee technical aspects of all works and projects and assisting the Facilities team, involved in sourcing suppliers, setting up contracts, compiling tender documents, management of minor projects, risk assessments of the Property building. Provide technical advice and recommendations to the Facilities management department team members to ensure smooth operations and delivery. Conduct inspection of the properties to check maintenance, clearing, and security are as per the standards. Introduce best practices in the field and ensure proper introduction and training for the existing staff encouraging and promoting Health and Safety culture in the workplace hands-on approach .The multi-story accommodation buildings of G+4 levels for MEP equipment most of the Property which can accommodate of about 16,999 HEADS Which includes Kitchen, HVAC, TFM Services, laundry, storage, garbage collection, water storage and other services facilities in the buildings. Apr’14 to Aug’17 Marina Facilities Management (UAE) as Facility Manager. Responsible for various responsibilities various residential and commercial Facilities in Abu Dhabi and the facilities of a Sheikh community owned by NIC comprising of residential with a total of 1445 units. With Marina Mall Common areas include 345 retail shops and a public beach. Project Cost AED 7.9 Million. Manage a staff of 180 personnel consisting of FM coordinators, MEP Engineers, Soft services coordinators, HSE manager, Supervisors, administrators, technicians, receptionists, Security staff, cleaners., security, QA/QC Plans SLA’s and KPI targets. Manage Contracts review, evaluation and negotiation with the Sub Contract .Utilize performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement. Project management, planning, supervising and coordinating work of all contractors. Investigating availability and suitability of options for new premises and developing energy saving plan. Calculating and comparing costs for required goods or services to achieve maximum value for money. Managing and leading change to ensure minimum disruption to core activities. Liaising with tenants/ owners.

Apr’12 to Apr’14 Imdaad LLC – (UAE) as Technical Facility Manager. Responsible for LOB 18, 19Jafza South Zone, and also for the International City Free hold with 238 buildings with Emirates Cluster for all the day to day operation of the Hard Services works, Also taking care for Hard Services stems and Soft Services at HSBC and Barclays Bank HQ at EMAAR Square. Jun’10 to Apr’12 Linc Facilities LLC –(UAE) as Operations Manager To provide managerial direction and operates within functional policy to meet specific objectives Primarily responsible for overseeing and managing the operations and facilities in accordance with the standards as specified in the Management Agreement which outlines the partnership between the Management. The role is responsible for assuring the effective functioning of a facility (interior and exterior environment) to provide an efficient and safe environment for the tenants and day to day activities by using the best business practices to manage resources, services and processes to meet the division’s medium to long term objectives Of the Facilities all Hard Services, Soft Services, Managed over 1,800 private villas Properties in Abu Dubai with collaboration of Ms. Shour Properties. In addition looking for all the Capex/ Opeax expenditure budget work as per the requirement of Shour, Accomplished Completed the School refurbishment of MEP, CIVIL works in the 06# of school in the Western Region Musanada Region Madinath Zayed contract value 10million Dirham’s completed in Six weeks. Mar’05 to Jun’10 Kellogg Brown & Root (UK) (AFGHANISTAN) Technical Officer The engineering responsibilities in different parts of Afghanistan,of an Engineer Development, With accomplishment in delivering creative Projects on time, following through from initial conception and development, to detailed planning and execution, Operation and Maintenance final handing over to customer satisfaction. Liaising with Government agencies to ensure full compliance .Achieved in negotiating and secured Contracts for Projects valued in $65 million for the Afghanistan National Army thru Core of Engineers (USA) Also Managing the ANA Garrison at Qalat with 4,800 no of Afghanistan National Army, (Advisors) and 350 no of Gourkas (Security guards)

Dec’01 to Mar’05 Hatta Fort Hotel (UAE) Chief Engineer Dec’96 to Dec’01 GENETCO (OMAN) Asst. Facilities Manager Nov’92 to Nov’96 AL Shirawi Facilities LLC (UAE) Sr. Facilities Engineer Oct’91 to Oct’92 Al Zamil Operational Co (KSA) Operational Engineer May’82 to Oct’91 S.S. Refrigeration (INDIA) Project Engineer

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