SUMMARY
Committed, detailed-orientated, and self-motivated professional with more than 20 years of professional experience between regulatory, compliance, scheduling, and administrative duties.
SKILLS
Regulatory/Compliance
• Protocol and Consent Development and Implementation
• Regulatory and Compliance Requirements
• Methods Planning
• Manage Regulatory Activities for IRB
• International Conference on Harmonization Guidelines (ICH), Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Genetic Information Nondiscriminatory Act (GINA), US Food and Drug Administration (FDA), Institutional Review Board (IRB)
Data Management
• Participant and Study Data Management
• REDCap Database Updates
• Analytical Test Orders
Enter laboratory results from paper forms
Attention to Detail
Administrative
• Travel Arrangements
• Front Desk
• Scheduling
• Project Management
• Title clerk for cars
• Title clerk for marine and offroad equipment
Transportation
• 26’ box truck
• Deliver and pick up mail as a contract carrier for the US Post Office
EXPERIENCE
Administrative and Credentialing Specialist
April 2022-Current
Express Employment/Roshal Imaging
Organize HR Credentialing files
Complete credentialing process for new hires
Organize credentialing files for current employess
Order Employment and Education Backgrounds
Order Drug and Alcohol testing along with ordering needed immunizations
Review current documents and immunization records for completion
Laboratory Administrative Assistant
February 2022 - April 2022
Spectracell Laboratories, Inc.
Greet clients
Data entry from paper handwritten laboratory results, paying great attention to detail, as incorrect data could skew the final results
Run laboratory reports for management
Business Assistant
July 2020 – March 2022
Tracker Boat Center Bass Pro Shops
Prepare documents for closing and delivery of marine units
File documents with state and county offices for taxes and registration
Answer customer questions
Schedule delivery of marine units
Mail registrations and titles to customers
Driver (Seasonal)
Nov 2020 – August 2021;
Nov 2021 – February 1, 2022
Postal Fleet Services/Vilano Management
Contract carrier driver
Mail delivery and pickup for USPS in the Greater Houston area
Office duties as needed
Administrative Assistant
February 2020-August 2020
Ultimate Motorsports, Inc.
Prepare documents for closing and delivery of automotives
File documents with state and county offices for taxes and registration
Mail registrations and titles to customers
Answer phone
Regulatory Specialist
June 2009-Dec 2019
Avera McKennan
Manage regulatory activities for industry sponsored and investigator initiated research trials
Manage IRB correspondence
Maintain Twin Register Database
Correspond with Twin Register participants
Create and maintain questionnaire databases (Excel, SPSS)
Coordinate travel arrangements
Create accounts and order requested tests
Submit patient reports to physician office
Work closely with team lead on our new product for Pharmacogenomics (PGx).
Ordering PGx tests, maintain database, requesting medical records, and when the PGx reports are completed I then send the reports.
Send paper medical records to the hospital Health Information Management (HIM) department
Front desk back up
Develop and train staff members
Aid in writing methods, grants, Standard Operating Procedures (SOPs), and applications for industry sponsored trials
Follow, write, and maintain compliance and regulatory documents
Utilize many software programs, including: Microsoft Office, REDCap, Meditech, and Biological Systems Inventory
Clinical Research Specialist
Nov. 2005-June 2009
Avera McKennan
Collaborate with research coordinators, physicians, CROs and sponsor organizations throughout study procurement
Maintain database of potential and open studies
Create study source documents using Microsoft programs
Create subject databases for future and current research trials
Assist with scheduling patient visits for multiple clinical trials
Enter study visit data into sponsor electronic databases
Enter study visit data into databases for our Investigator initiated research trials.
Process study labs using Good Clinical Practice
Phone screen potential study subjects according to study inclusion/exclusion criteria
Coordinate duties for part time assistant
Promoted to Regulatory Specialist
Support Specialist
2004-2005
Avera McKennan
Diversified secretarial duties
Scheduling of daily activities
Retention and organization of documentation
Follow-up functions for office staff members
Coordinates Director’s schedule and appointments
Schedules and resources the Foundation Board: meetings, committee meetings, arranges for rooms, meals, equipment, etc., minute taking, agendas, etc. in an accurate and timely fashion
Assists with processing all community sponsorships and gifts made and tracks these on a spreadsheet
Assists with processing all requests for funds submitted for patient, family, employee and department assistance
Track product sales and inventory
Health Unit Coordinator
2003-2004
Avera McKennan
Scheduling surgery procedures
Track surgical procedures to keep the flow moving seamlessly
Creating and implementing new databases for the Surgery Department
Inside Sales Representative
1997-2003
Inter-Tel Datanet
Work with a wide variety of information systems, such as Microsoft Word and Excel, Novell, Cisco, Nortel, Compaq, Hewlett Packard, and IBM
Solved customer issues, answered product questions and configured new solutions for clients • Liaison between the client, sales rep, and the service department
Creating Excel spreadsheets and business documents
Configure service agreements for client’s hardware
Filing, data entry, and 10-key
Purchasing and receptionist backup
Answered the switchboard, distributed mail and faxes, and checked in hardware for repair
Configured IS equipment for multiple accounts
Resolve customer relation problems
EDUCATION
2008
Online – Axia College of University of Phoenix
Associates in Healthcare Administration
CERTIFICATIONS
CITI Human Subject Research – AIHG
CITI Good Clinical Practices – Clinical Drug 2014-2021
CITI Human Subject Research – Clinical Drug 2016-2021
IATA (International Air Transport Association) certified 2016-2018
IATA (International Air Transport Association) certified 2018-2020