Customer Service
Resume:
ASHLEY
TEDFORD
mommabear****@gmail.
com
Nettleton, MS 38858
Dependable worker that willing to learn new things. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining
relationships with diverse range of stakeholders in dynamic, fast-paced settings.
PROFESSIONAL SUMMARY
Don's Gas Station - Worker
Columbus, MS • 05/2014 - 02/2015
Papa John's Pizza - Manager
Columbus, MS • 07/2013 - 07/2014
Papa John's Pizza - Insider
Starkville, MS • 06/2012 - 06/2013
WORK HISTORY
Loaded, unloaded and moved material to and from
storage and production areas.
•
Maintained work areas by cleaning and straightening for maximum productivity and safety.
•
Restocked items on shelves and bins to keep inventory available.
•
• Performed general housekeeping and cleaning tasks.
• Offered exceptional customer service to all guests. Accomplished multiple tasks within established
timeframes.
•
Onboarded new employees with training and new hire documentation.
•
Cross-trained existing employees to maximize team
agility and performance.
•
Maximized performance by monitoring daily activities and mentoring team members.
•
Developed and maintained relationships with customers and suppliers through account development.
•
SKILLS
• Inbound Phone Calls
• Shelving Items
• General Housekeeping
• Customer Checkout
• Folding Clothing
• Shift Coverage
• Microsoft PowerPoint
• Quick learner
• Fast typer
Starkville High School
Starkville, MS • 05/2007
High School Diploma
EDUCATION
Jaime Ragins - Nanny
Lake Jackson, TX • 05/2011 - 06/2012
Pizza Hut - Worker
Lake Jackson, TX • 04/2010 - 08/2011
Answered customers' questions regarding products,
prices and availability.
•
• Managed friendly and professional customer interactions. Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
•
Determined needs, delivered solutions and overcame objections through consultative selling skills.
•
• Manager in training
Supported children in play activities, meals and snacks, hygiene and socialization.
•
Assisted with light housekeeping duties as well as running errands.
•
Organized and cleaned home after activities by picking up toys and straightening up play room.
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Built positive and nurturing environments to support child social and emotional growth.
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Prepared tasty, healthy meals for children to encourage good eating habits.
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Played games, worked on puzzles and read books to
young children.
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• Engaged with children on age-appropriate level.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
•
Assisted children with homework assignments and special projects across different subjects.
•
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
•
Loaded, unloaded and moved material to and from
storage and production areas.
•
Maintained work areas by cleaning and straightening for maximum productivity and safety.
•
Restocked items on shelves and bins to keep inventory available.
•
• Performed general housekeeping and cleaning tasks.
• Making pizzas
• cleaning the dinning area
Target - Cashier
Lake Jackson, TX • 06/2008 - 04/2010
McAllister's Deli - Back Worker
Starkville, MS • 05/2007 - 05/2008
Papa Johns - Insider
Starkville, MS • 12/2006 - 05/2008
• answers phones
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
•
Worked flexible schedule and extra shifts to meet
business needs.
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Helped customers complete purchases, locate items and join reward programs.
•
• Restocked and organized merchandise in front lanes.
• Worked in the food court
Verified prepared food met standards for quality and quantity before serving to customers.
•
Utilized POS system to receive and process food and beverage orders.
•
Answered customers' questions regarding products,
prices and availability.
•
• Managed friendly and professional customer interactions. Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
•
Determined needs, delivered solutions and overcame objections through consultative selling skills.
•
• Answered phone
• Running the register
I make shirts and decals. I did this to make a little extra money while husband worked while I stayed home with the childern.
CRAFTER
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