Leila Denise Sullivan

*** **** *****

Central, South Carolina 29630

Residence: 864-***-****

Cell: 864-***-****

E-Mail: adtygz@r.postjobfree.com

Administrative Assistant and Business Office Assistant

• Administrative Assistant and Business Office Assistant position for 8 years

• I have performed the roles of Resident Service Assistant, Lead Resident Assistant, Marketing and Admission Coordinator, Housekeeping Director, in assisted living for 14 years.

• Personal Care Assistance position, home health for 3 years.

• Certified Nursing Assistant.

• I have attended training and educational classes to preserve my skills. Career Background

Care Coordinator and Business office manager 2015- present Griswold Home Care

Griswold Home Care is a non-medical home health. My employment with Griswold home Care has given me the experience of working with a wider range of senior adults. I have used my experience and qualifications which has helped the company grow in census.

Accomplishments as a Coordinator

• Responsible for running office

• Responsible for doing intakes and assessments

• On-call 24/7

• Managed 62 caregivers and 58 clients with a schedule

• Filled in when caregiver could not go to client

• Report to the Director

• Communication with clients and families

• Responsible for weekly and monthly invoices

• Request and receive all long term care paperwork

• Responsible for screening calls and taking message for all departments

• Maintain all collateral materials and set up referral packets

• Universal work place, assist in what it takes to get the job done Administrative Assistant and Business Office Assistant 2001 - 2015 Morningside of Seneca, Seneca, SC

Morningside of Seneca is an assisted living community. It is licensed for 59 residents with 49 assisted living units. During my employment with Morningside I have been able to apply myself and achieve goals that have aloud me to take on several positions and grow with the company. Accomplishments and Activities

Administrative Assistant (Eight years)

• Assisted Executive Director with daily business operation.

• Responsible for scheduling appointments for director.

• Preparations and set up for staff monthly in- service training.

• Communication with family members, visitors, vendors, staff and report to director when absence of the community.

• Responsible for screening calls and taking message for all departments.

• Provide reports request by director.

• Assist director with inquires and tours.

• Assist director with DHEC when in community.

Business Office Assistant (Eight years)

• Computer acknowledge of Microsoft word, Microsoft outlook, REPS program, Matrix program, Kronos payroll system and some excel.

• Maintain daily resident census.

• Enter resident monthly charges, review monthly statements and mail out invoices.

• Responsible for monthly revenue paid on time.

• Sending notification to authorized representative or resident of late payment.

• Tracking and billing of ancillary supplies.

• Scan checks and forward deposits to Management Company.

• Assist management staff with administrative duties, ordering supplies, and assist in their department when out of community.

• Help with bank deposits, shopping, marketing, and transporting residents.

• On-call schedule every fourth weekend

• Collect completed employee application and distributed to proper departments.

• Complete back ground and reference checks on new possible hires.

• Review hire packet with new associate for completion and set up their personal file.

• Enter new hire information into the HR system, payroll system, and assign time card.

• Provide staff orientation and schedule orientation time with all departments.

• Assist director with each department monthly budgets.

• Participant in Mock inspection with our SC communities to prevent DHEC citations.

• Maintain schedule for residents annual increase rate and mail out notifications.

• Universal work place, assist in what it takes to get the job done. Marketing and Admission Coordinator (Eight years)

• Responsible for all inquires calls and completing inquiry forms.

• Maintain and update daily Hot, Warm, Cold inquiry lead book.

• Responsible for walk in tours, scheduled tours, and lunch for possible clients.

• Provide transportation for a possible client to tour the facility.

• Maintain all collateral materials and set up referral packets and move-in packets.

• Mail out referral packets for inquires when requested.

• Maintain a waiting list for move-ins or residents wanting to transfer to different suites

• Develop relationships and communicate with social workers, discharge planners, rehab facilities, nursing homes, physician, local business, home health agencies, and hospice agencies for referrals.

• Order promotional materials, assist with expos, and assist in event planning.

• Complete fax bombs, flyers, gift packets, and various invitations.

• Help possible client or residents with financial assistance through the Veterans administration.

• Completed CMS market training through the company.

• Use REPs program to maintain inquiry information, and notification for follow up with client.

• Review possible clients for move in at management staff meetings.

• Help family members with move in process, complete move in packet, transportation for moving, and any equipment that might be needed.

• Request and receive all medical information in advance for staff prior to move in.

• Perform a resident assessment with RSD or ED prior to admission.

• Universal work place, assist in what it takes to get the job done. Resident Service Assistant (One Year full time and 8years as needed)

• Developed medical chart for new admission.

• Assist the Resident Service Director (nurse) with ordering medication, inspect monthly cycle field when deliver and restocking med cart.

• Communicate with physician office about a resident’s condition, medication orders, or schedule appointments.

• Review MAR and Narc count daily.

• Audit medical charts for completion.

• Administered medication, vital signs, weights and assist with ADL’s.

• On-call schedule every fifth weekend.

• Assist with duty schedule and work schedule.

• Maintained schedule for resident’s medical appointments and transportation.

• Inventory and restocking ancillary supplies.

• Monthly provide billing office a list of resident’s ancillary charges.

• Received new orders from physician; communicate to staff of any changes or concerns.

• Prepared incident reports; follow through procedures and notification as required by DHEC.

• Work with community pharmacy, ordering meds, disposal of meds, return meds, census role.

• Set up monthly ADL sheets for resident assistances.

• Universal work place, assist in what it takes to get the job done. Housekeeping Director (One year)

• Responsible for the housekeeping department.

• Maintained monthly budget.

• Order HK supplies.

• Acknowledgement of MSDA and updates when needed.

• Developed weekly cleaning schedule for 49 units and common areas.

• Completed work order reports for maintenance when needed. Lead Resident Assistant 1998 - 2000

Sterling House of Central. Clemson, SC

Sterling house is an assisted living community located near Clemson, in Central, South Carolina. It is licensed for 52 residents with 42 assisted living units.

• Universal worker, responsible for resident care, laundry services, housekeeping service and dining services.

• Set up MAR’s and monthly ADL’s sheets for each month.

• Completed resident assistance duty and work schedule.

• Completed housekeeping schedule.

• Set up med carts, audit med carts and administered medication.

• Train new resident assistance.

• On-call schedule every fourth weekend.

Education

• High School Diploma

• CNA Certification

• Market Training

• Payroll Training

• Computer Training

• CPR Certified

Professional References

Gwen Kelley- 200 Browning Rd, Central, SC 29630, 864-***-**** Sean Kelley-864-***-****

Gracie Lane – 864-***-****

Personal References

Dona Couch-864-***-****

Denise Brown- 864-***-****

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