Medical Billing Assistant
Resume:
Kim Stauts Little Elm, TX
adtygi@r.postjobfree.com
PROFESSIONAL SUMMARY
Solutions-driven change agent with career-long record of Insurance, Underwriting, Risk Analysis, Fraud Detection, and Management success for leading organizations.
Core Competencies
• Mortgage Underwriting • Leadership Skills • Client Satisfaction &Retention Brokerage relationships • Risk Analysis • Vendor Management
PROFESSIONAL EXPERIENCE
Sourcepoint Mortgage, 2020 to Present
Underwriting Manager
Manage UW workflow process (New Build Construction/ Refinances)
Onboarding, offboarding and continued training on process and procedures
Audit and QA risk analysis for UW pipelines
Client resolution on complex files
Achieve high productivity and performance while maintaining Quality in a fast-paced environment
Oversee all concerns as it relates to Tech and equipment issues
CommunityMed Urgent Care, 2020 to 2022
Medical Assistant PT
Document and chart patient data
Patient response for Covid results
Scheduling follow ups for Positive Covid results
Data impartation for Positive and Negative Covid results
Ensuring Patient Data security (phone appt updates)
Insurance verification and medical billing and coding
Collections on unpaid billing
PNMAC Servicing, 2018-2020
Mac Team Operations Manager
Managed workflow process for UWs and Processors (Commercial, Residential/ wholesale, retail, and correspondent)
E2E Risk management process flows, accessing and mitigating
All managerial duties to include onboarding, offboarding and continued training
Ensure that new accounts coming in were disclosed to the clients correctly
Run reports to reconcile new and old data as it related to aged accounts
Attended weekly meetings on budget and deficit
Coach and Mentor to improve business module
Accountable for wholesale and retail channels, counterparty risk
QA risk audits for a selection of loans daily
Compliance and Fraud control
Caliber Home Loans, 2018
Business Analyst
Third Party advocacy for Brokers
Appraisal panel review
Acquisition liaison internally and externally for Brokers
Reporting analysis for retention and acquired business
Treasury liaison for accounting updates and renewals
Correspondent and Wholesale reporting channels
Licensing renewal updates and reporting
E2E Risk management process flows, accessing and mitigating
October 2010 – August 2018
Bank of America
AVP of Mortgage Servicing
Oversee and Develop training, policies, and procedures, coaching and compliance for modifications
All managerial duties to include onboarding, offboarding and continued training.
Identify opportunities for performance improvement.
Effectively execute deliverables on performance and production
Maintain and monitor budgets and forecast spending
Travel nationally to obtain new business and retain current business relationships
AVP of Pre-Emptive departments
Audit and QA risk analyst for originations and modifications
Manage processors, underwriters, and QA assurance to ensure 100% audits
Identify collection trends of lienholders and implement business modules for collections
Compliance and Fraud control
Education:
University of North Texas – Business Administration
Business Accomplishments:
Assisted in saving Bank of America 1.7 billion dollars within a 3 month period.
Successfully boosted production from 63% to 98% in 2 months and maintained that goal consistently.
Established continuous revenue of $17, 000.00 monthly for 2 departments.
Create effective timelines for curing loans.
Business Acumen exceeded business recommendations.
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