Padma Sivasankari. N

Lakshmi Enclave, B-*, **-A, DG Nagar Main Road,

Soorapattu, Chennai – 600066

Mob No : 984**-*****

E-mail ID- adtyct@r.postjobfree.com

PROFILE

* ***** ** ********** ******* from Process Associate to Senior Officer in BPO in Leading ITES for UK based projects and 5 Years of experience ranging from Subject Facilitator to IGCSE Coordinator. Strengths include :

• Organized, efficient and precise with strong communication skills.

• Skilled in planning and execution of all tasks during time-critical assignments.

• Decisive and direct, yet flexible in responding to constantly changing assignments.

• Able to coordinate multiple projects and meet deadlines under pressure.

• Enthusiastic, creative and willing to assume increased responsibility.

• Attention to details and strong follow through.

• Adaptive for any emerging technology.

In Customer Service :

• Extremely sociable and able to put customers at ease.

• Excellent verbal and communication skills.

• Highly skilled at solving customer relations problems. In Office Administration :

• Ensured smooth and efficient flow of functions.

• Progressive experience in office management, scheduling and support services, data analysis etc., EMPLOYMENT

St. Joan of Arc International School, Trichy 2016 – 2021 Subject Facilitator

IGCSE Coordinator

Hired as a Subject Facilitator, and handled English, consistently ranking at top and been promoted as IGCSE Coordinator.

• Facilitated smooth rapport between the Parents/Students and Management.

• Took charge of increasing the student strength and quality in teaching and succeeded in achieving a considerable growth during the tenure.

• Maintained a clear data flow, which in turn enhanced the time bound performance in all the areas.

• Have a good knowledge in IGCSE (English) teaching methodology from Grade 1 – 8 and in CIPP.

• Also have handled English for CBSE Students.

• Out of my interest I have taken the responsibility of teaching Science and Global Perspective too.

• Taken up many creative works, which helped enhancing the overall growth of the School.

• Been a key person in fixing and executing many celebrations, Seminars and Training Programs.

• Attended more than 30 training programs conducted by DIKSHA (CBSE).

• Attended a Teacher’s Development Training conducted by Cambridge University Press. Wipro BPO 2008 – 2009

Senior Officer

• Maintained efficient office systems and coordinated the communication team.

• Liaisoning with the clients from UK and Barclays bank.

• Maintain computerized personnel records, ensuring accurate records of staff details, including type of contract, pay etc, and recording ethnic monitoring information.

• To ensure that the company’s customer care standards are met and adhered to.

• Been promoted to coordinate with Team BBC for their Payroll. Worked with XANSA Outsourcing and Technology as Process Associate. 2006 – 2008 Process Associate

Involed in major Administrative and HR works in this company, who is a leading Outsourcing and ITES Provider.

• Responsible for recruitment and fixing the salary and thereafter to ensure a smooth relationship with the employees.

• Responsible for all the receipts and payments pertaining to employee.

• Ensured a normalized flow of data and minimized data loss to a great extent.

• Responsible for Customer relations for many UK based Clients. TRAINING

• Attended and completed more than 30 training programs conducted by DIKSHA(CBSE)

• English learning improvement program conducted by CBSE.

• Teacher development programme for teachers of English conducted by Cambridge University Press.

• In plant training in CAMEO Corporate Services Ltd., Chennai EDUCATION

BCS M.O.P Vaishnav College 2006

Dip in Early Childhood Edu TNOU 2020

M. Com Annamalai University Pursuing

PERSONAL DETAILS

3rd August, 1986 born, Indian, Married to Mr. Arun Here by I declare that the above specified information is true to the best of my knowledge. Date : Signature

Station : Chennai

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