Data Entry Service Representative

DIANNE YARN

*** ****** ***** ******* *******, MS 39059

Phone: 601-***-**** E-mail: **********@***.***

PROFESSIONAL PROFILE

Customer service oriented professional who provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Attention to detail needed to review and correct errors and maintain high levels of accuracy.

Problem solving skills essential in researching and resolving billing and coding issues.

Actively participates as a member of a team to move the team toward the completion of goals.

Familiar with hospital workflows and the patient treatment process.

KEY MEDICAL QUALIFICATIONS

Anatomy & Physiology ~ Government Payers ~ Medicare & Medicaid ~ TRICARE ~ Electronic Medical Records

Third-Party Payers ~ Worker’s Compensation ~ Managed Care (HMO, PPO, and POS) ~ Office Management

Typing/Filing Documents ~ Co-Payments and Deductibles ~ Scheduling Appointments ~ Answering Phones

ICD-9-CM, HCPCS, CPT ~ Introduction to ICD-10-CM ~ Medical Terminology ~ HIPAA ~ UB-04

Insurance Claim Processing ~ EOB ~ Insurance Billing Procedures ~ Data Entry

EDUCATION SUMMARY

Ultimate Medical Academy

Medical Billing & Coding Associate in Science Degree (GPA: 3.25) 04/2015

- Enhanced knowledge base includes: Research and Writing Skills, Analyzing and Solving Issues, Business Communications, Accounting for Managers, Biology and Sociology.

Earned UMA Certificate of Academic Honors

Certifications: CMS 1500; Medicare Fraud and Abuse Prevention, Detection and Reporting; World of Medicare and Uniform Billing (UB)-4

MEDICAL WORK HISTORY

Dollar General – Crystal Springs, MS

Cashier / Customer Service Representative 11/2017- 04/2020

Ensure customer satisfaction by providing quality assistance, suggestions and extensive product knowledge.

Maintain productivity with product replenishment and inventory records.

Ring sales efficiently and provide positive interactions with customers upon arrival and departure.

Dr. Edwards Podiatry – Byron, MS

Front-Desk Receptionist 01/2015 – 03/2015

Bring all daily administrative functions to completion well within established time frames, including: Answering phones, filing paperwork, checking patients in/out and scheduling appointments.

Effectively communicate with healthcare peers and doctor through utilization of advanced medical vocabulary/terminology knowledge.

Maintain effective organization and competently prioritize duties to ensure fluid business operations.

Mississippi State Hospital – Whitfield, MS

Companion / Caregiver / Sitter 2009 – 2013

Provided companionship and personal care.

Helped with personal care and provided hygiene assistance.

Handled light housekeeping, coordinated appointments, and ran errands.

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