Lushaundra Nicole Broussard

adty9h@r.postjobfree.com

713-***-****

Mailing Address

**** ****** ** *** **

Houston, Texas 77025

QUALIFICATIONS SUMMARY

Dedicated professional with a Bachelor of Arts Degree from Houston Baptist University emphasizing Mass Media Communications & English. Able to manage multiple tasks in a fast-paced environment. Good written & verbal communication skills with a proven ability to communicate well with diverse groups and individuals. Confident and poised in interactions with individuals at all levels. Strong customer service and problem-solving skills. Detail oriented and resourceful in completing projects. Seeking an opportunity to foster your organization's initiatives by developing and servicing business partnerships that promote your organization’s goals.

AREAS OF ACCOMPLISHMENT

Receptionist

Performed routine clerical administrative work and data entry

Answered phones and greeted prospective clients and interacted with company vendors

Greeted and directed clients and assisted customers

Using Microsoft Word developed and maintained office forms and composed and edited letters

Produced newsletter for Ethan Allen

Education Training Coordinator in Human Resource

Responsible for the coordination and delivery of local and national training which consisted of on-site meeting logistics, audiovisual & catering needs, registration, distribution of program materials and education credit processing for Ernst & Young accounting firm.

Trained personnel on the use of learning event database & documentation needed to process CPE-education credits

Educated accountants on what class credits they need in order to maintain their accounting license

Maintained a visible position within the organization by building collaborative business relationships and by consulting with contacts weekly to ensure that training is delivered smoothly and accompanied management to conferences

Coordinated & facilitated firm-wide orientation, meetings and trainings; interacted with sales and catering departments of major hotel properties to ensure problem free meeting training sessions and oversaw training equipment set-up

Public Relations Event Consultant

Provided administrative clerical support, arranged meetings, maintained calendar, composed letters and maintained databases. Developed banquet programs, invitations, media packets and speaking agenda scripts; supervised and recruited volunteers and oversaw ticket and advertisement sales.

Coordinated all phases of the Make Ready, Inc.'s 2nd Annual Humanitarian Awards Banquet & Fundraiser -attendance and ticket sales doubled compared to previous year

Coordinated the entertainment segment of the 2001 Prostate Cancer Awareness event which included recruiting entertainers to perform at the event and securing celebrities to serve as hosts

Community & Education Outreach Coordinator

Commissioned by executive director to promote and market the organization and its initiatives.

Implemented procedures for the recruitment, training, placement, evaluation and recognition of current and prospective volunteers and community-based outreach projects focusing on neighborhood improvements. Wrote & distributed press releases and organized media conferences that increased event awareness and wrote local news articles that increased community participation for the event. Advised community organizations on city & state policies regarding litter & environmental concerns.

Worked with community organizations to obtain donations from local and national area businesses

Facilitated a community board & advisory committee to oversee planning for youth environmental education. Organized Youth Environmental Leadership Conference, Mayor's Adopt-A-Block media press conference and Keep-5-Alive Cleanup and managed and recruited over 1000 volunteers for the events

Represented Keep Houston Beautiful & Mayor Lee P. Brown’s Clean Neighborhoods Program in the community by conducting presentations and speaking engagements throughout the city

Public Affairs Publications Specialist & Editor of the Inside Information Newsletter

Coordinated all phases of the publications process, from manuscript through print which included interviewing individuals featured in newsletter, writing news articles, editing articles and various written materials for Baylor College of Medicine. Worked with graphic artist on layout & design of newsletter, photographing & selecting photographs featured in the newsletter.

Served as a publication consultant to various departments, divisions and programs within the College

Produced the Baylor College of Medicine Inside Information bi-weekly newsletter and served as the editor for the newsletter

Assisted departments in the College with the development of brochures & informational material

Safe Deposit Box & Customer Service Representative & Bank Teller

Provided exceptional customer service to Bank of America customers by assisting customers with maintaining their accounts.

Managed safe deposit accounts & launched & developed safe deposit promotion, which increased safe deposit occupancy by 50%

Prepared reports of campaign production results and reported results to management and staff

Serviced customers by assisting them with their bank transactions

WORK EXPERIENCE

Resource Staffing Houston, Texas Receptionist 2022 - present

Addison Group Houston, Texas Receptionist/Admin 2021 - present

Burnett Staffing Houston, Texas Receptionist 2003 - present

Ethan Allen Houston, Texas Receptionist 2018 - 2021

Ernst & Young Houston, Texas Education Training Coordinator 2004 - 2005

Burnett Staffing Houston, Texas Receptionist 2005 - 2008

Make Ready Inc. &

Prostate Cancer Event Houston, Texas Public Relations Event Consultant 2001 - 2002

Keep Houston Beautiful Houston, Texas Community Education Coordinator 2000 - 2001

Baylor College of Medicine Houston, Texas Publications Specialist 1999 - 2000

Bank of America Houston, Texas Customer Service & Teller 1989 - 1996

VOLUNTEER EFFORTS

Coordinated the 2002 French Town house repair & community clean-up project, which included managing and recruiting volunteers, securing donations, preparing and distributing media packets & organizing community meetings and developing a publicity campaign to increase awareness of event. Served on the Keep-5-Alive Community Cleanup Committee 2000-2002, and the Fifth Ward Enrichment Public Relations Committee 2001-2002. Volunteered as a Youth Director & Praise and Worship leader for Excellence-N-Ministries a Christian church with a belief in Jesus Christ as the son of God and as Savior reconciling all who believe and trust in His redemptive plan of salvation 1997-2000. A member of the Public Relations Society of America from 2000-2002.

Coordinated all phases of the 2002 & 2003 Texas Woman Pioneer Awards Banquet recognizing women for service to the community. Developed banquet brochure, invitation and program; managed guest list, secured donations, and wrote and distributed media press packets. Volunteered assisting in organizing events, leading praise and worship music portion of the service and serving where necessary with Woman-Rise-Up Christian Ministry 1998-2005 and Quickening Word Church & Associated Ministries from 2016-2018.

Affiliations & Awards

Writer for The Collegian the Houston Baptist University Newspaper from 1998-1999 and received

Readers Choice Award for Best Feature Story in year 1999. Contributing Poet for the Shanks Mare the

Houston Baptist University Magazine in 1998.

Contact this candidate