Stephania Cherubin

*** **** ****** ***** ********* MA 02760

617-***-****

adty8j@r.postjobfree.com

Dedicated and focused Professional who excels in

Organization, time management, multitasking to

achieve department goals. Looking to advance in the Medical field

and make a difference in her community.

EDUCATION

University of Rhode Island, December 2015

Bachelors of science Received

Studied Human Sciences Minor in business & French

Cranston East HS– Diploma Received

CORE QUALIFICATIONS

Highly Organize, great at time management with a yearly planner

Expert in Data entry Documentation, filing, organization

Expert in business writing and Presentations

Strong Sales experience - Ability to Exceed sales goals

Ability to take control, multitask, prioritize work with professionalism and integrity

Expert in Microsoft office, Excel, Outlook, QuickBooks and MS Office

Experience in organizing large scale meetings and managing third party vendors

Strong Communication skills

Employs professionalism, Personable, diligence and self-motivated individual

Speak Fluent Haitian Kreyol with Proficiency in French

EXPERIENCE

October 2020– Present

BETH ISRAEL DEACONESS NEEDHAM Emergency Department

REGISTRATION /Part-time & Per DIEM

Effective use of their MEDITECH SYSTEM

Interview patients, obtaining personal Information or verifying information on file, including SSN and insurance information to bring account to a full registration

Process Bed Request and Discharge information

Collect Copayments Effectively / exceed department goals and expectations

Ability to communicate effectively in person and in writing

Working with other specialties, departments, nurses, unit coordinators, stakeholders in order to coordinate Emergency departure activities.

Monitor all departments' needs and meet their needs in the most efficient manner

Perform other duties and tasks as requested by patients or coworkers to ensure the efficient overall performance of the emergency department.

Cover different Shifts as needed

Follow HIPPA guidelines for patient’s privacy confidentiality.

January 2019– Present

BRIGHAM AND WOMEN’S HOSPITAL

RECENTLY PROMOTED AS PROJECT ASSISTANT March 2022

Approve nurses hours and schedule

Data analysis

Process orders and equipment as instructed by nurses

Update patients status on EPIC

Referral Agent with Partners Healthcare January 2019 - March 2022

Teleservices Marketing

Monitor daily coverage of the Referral Service phone lines to report to Marketing

Greet patients/physicians in a warm, welcoming manner.

Obtain and verify patient demographic information

Assist caller with the selection of a Primary Care or a Specialty physician.

Answer Email requests for appointments and physician referral daily.

Assist patients with questions and concerns about their care

Perform other duties and tasks as requested by the Manager to ensure the efficient overall performance of the Referral Center.

Follow HIPPA guidelines for the management of the patient’s privacy confidentiality.

Complete Other Duties as assigned.

Training Requirement course completed at Granite University 2015-2019

Receiving feedback and criticism Course Task and time management

Roadblocks to excellent Listening Business writing Editing and proofreading course

Granite Telecommunications

Promoted as Project manager for PROVISIONING March 2015

Work effectively with team to effectively complete new projects

Build team schedule and monitor Over Time needed

Team Executed project 10 % more efficiently & 6% faster

Top 3 team every quarter.

Program phone lines per Customer’s guidelines internally prior to dispatch a technician to the site.

Accomplishments/performance strength

Gain new responsibilities as a team leader shortly after going permanent

Thrives under pressure, preferring to multitask daily duties with other obligations

Excellent attitude on the floor which propels team success

Demonstrated excellent customer services skills through emails and phone calls

Team oriented and work well independently

Top 5 team in many contests held by the repair department

Repair Analyst Duties and Responsibilities:

Investigate technical issues on calls from customers and field technicians

Process customer’s technical and non-technical inquiries accurately and resolve all inquiries in a timely and efficient manner.

Communicate and collaborate with various departments and external LECS to resolve many types of technical issues

(Covidien/ Medtronic) Quality Assurance Specialist - TEMPORARY Project

May 2014- October 2015

Disposition

Monitor and Revise process for medical units deemed unrepairable from Service.

Follow Quality qualification and Create Unit procedures ( repairs, replacements, back to stocks)

Address account numbers, serial numbers, shipping and billing information for repair or back to stock disputes to improve future shipping accuracy and reduce Quality delays.

Responsible for Fulfilling maintenance authorizations for repairs of medical devices for hospitals and rehabilitation centers. Supplying missing and incorrect information so that repairs and triage can take place as needed.

RBS Citizens bank Student Loans- Contract Position November 2013- May 2014

Create surveys or capture information of the sales team and customer support (departments closest to the customer) that may be relevant to enhancing or redirecting the marketing strategies in the future.

Manage Team performances for Education Finance Loan

Listen to incoming calls in regards to taking Application over the phone, and electronic signatures.

Monitor differentiated experience on a variety of incoming calls related to education Financing

for college-bound students and graduates looking to refinance their education debt.

Able to educate and advise on performances and customer satisfaction.

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