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Administrative Assistant Customer Service

Location:
Philadelphia, PA
Posted:
December 10, 2022

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Resume:

Robert Jordon

Robert Jordon

**** ******* **, ********** ** 19401

484-***-****

adty6i@r.postjobfree.com

December 5, 2022

INTRODUCTION

Extensive experience working with customers, Sales, MS Office & other software, office equipment, Marketing, Presentations, Typing

I have an extensive history in working with people, both in sales and as Director of Social Services. Have extensive knowledge of computers, programs and electronics. I am looking for a position that allows me to spend some time with my wife and family, preferably working 20 to 32 hours per week. EMPLOYMENT HISTORY

Customer Service – Cash Registers and Returns April 2015-Present Employer: IKEA U.S.A.

400 Alan Wood Rd, Conshohocken, PA 19428

Supervisor: Patrick Monsees, Team Leader

Experience responding to customer complaints, detailed paperwork, many different computer programs, cashier

(fast, accurate, sociable) developing a relationship in a very short time, provide details on how to use a product and helpful information. I support my co-workers including providing on-the-job training. Health Insurance Sales Agent May 2013-April 2015

Employer: Health Markets Insurance Company

200 Berwyn Park Rd, Suite 320, Berwyn, PA 19312

Supervisor: David Piavis, Team Leader, 570-***-****(c), 570-***-****(o) Cold Calling; set appointments; meet with prospects at their house; discuss insurance needs; recommend appropriate products; write up sale; follow-up with insurance carriers and with client to be sure they are happy with their service and see if I can assist them in any other way. Realtor, Educator January 2003 – March 2013

Employer: Keller Williams Real Estate

910 Harvest Dr, STE 100, Blue Bell PA 19422

Supervisor: Heather Serianni, CEO, TL, 215-***-****(O), 267-***-****(cell), may be contacted. Manage and Operate Real Estate Business, marketing, produced charts and graphs, analyzed data and interpreted data for customers. Negotiated with cooperating agents, Buyers and Sellers. I created and taught various courses: Business Plans; 30-Day Challenges; creating marketing web sites; Creating and Utilizing a Database; Scripts for Sellers, Buyers and Lead Generation. Utilized and taught many different computer programs, type approximately 78 words per minute, and oversee Administrative Assistant.

Robert Jordon

Computer Programmer November 1999 – July 2002

Employer: SEI Investments

100 Cider Mill Road. Oaks, PA 19456

Supervisor: Bill Kauffman, Team Leader, 610-***-****, may be contacted Wrote computer programs that enabled transferring individual stock/investment records from various Banks/Financial Institutions to the SEI Database; utilized an advanced Computer Art program to create the Original Investment Company Logo, and developed a monthly Investment Newsletter graphing individual investments, with monthly, and annual profit/loss for each of their accounts. Social Worker January 1995 – January 1998

Employer: Hamburg State Center

3560 Old U.S. 22, Hamburg, PA 19526

Supervisor: Suzanne Frank 610-***-**** (Retired), may be contacted Represented residents and their needs and verified all services were provided. Visited every resident regularly. Wrote Policies and Procedures for each resident. Number of Residents in my care varied from 80 to a high of 320.

Left to serve internship with my church for one year. Owner / Manager October 1966 – January 1978

Willingboro Hardware, Inc., and Jordon Locksmithing Employer: Self; owned and operated two businesses at a profit Willingboro Plaza, Route 130, Willingboro NJ 08046 Owned and operated two Business, created annual business plans, financial records and set income and goals. Assisted customers in proper use of tools, equipment, and answered all plumbing, electrical, paint, garden, and other questions.

U.S. MARINE CORPS May 1962 – September 1966

Salary: Sergeant E-5

Supervisor: Deceased; see military records

Served in the 2nd Marine Band mainly as Bandsman. Traveled all over the Eastern half of the United States, the Caribbean and Western Europe

Also served as Office Clerk, keeping all Band Records, kept record of scheduled concerts and Band Activities, and ordered music as required.

EDUCATION

LUTHERAN THEOLOGICAL SEMINARY OF PHILADELPHIA 09/1985 – 05/21/1989 Masters Degree, Masters of Divinity

Full time student; managed seminary book store, originated the Married Students Association and a Food Bank for Germantown area.

CONCORDIA UNIVERSITY, Seward NE 01/1981 – 05/1985

B.A. Degree, Social Work GPA: 3.5+

Full-Time Student Two sons lived with me. Worked 30 hours per week. Created the Married Students Association Robert Jordon

TRAINING

PA State Licensed Health & Life Insurance Broker, PA State Licensed Real Estate Agent, Pastoral Ministry and Counseling, Social Work, Business Accounting, Business Law, Marketing COMPUTER SKILLS

PC Operating Systems, Microsoft Office, Internet, Comp, all major programs, Type 78 wpm. VOLUNTEER EXPERIENCE

Literacy Council of Norristown: Served as Tutor for 10 years; Board of Directors 4 Years; VP 1 year Director of Anjanette Robbins Foundation for 10 years Started up and Operated Wish Angels Foundation for children – 4 years



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