Data Entry Customer Service
Resume:
Jodi Fisher
Relocating to Texas in January,****
Granger, IN 46530
*********@*******.***
These are some of my qualifications. If I do not have a knowledge of something, I learn very quickly.
• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
• Good communication skills and the ability to collaborate with staff members.
• Solid time management skills and the ability to prioritize tasks.
• Excellent typing skills and experience working with Windows, Microsoft Office, Excel, and Word
•
Willing to relocate to: Anywhere - -
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Campground Manager
Rjourney - Granger, IN
May 2022 to Present
• Leading all associates by example
• Interviewing procedure
• Hiring procedure
• Work place accountability
• Schedule and list management
• Data entry control
• Inventory controller
• Processing of invoices
• Great Communication with guest and staff
• Check in and check out procedures
• Guest satisfaction
• Instituted many policies and procedures to streamline productivity
• Continuously searching for ways to fine tune procedures
• Maintain a detailed and organized storage system to ensure data entries are complete and accurate
• Keep a record of hard copy data such as invoices, inventory checklists, and other financial documents
• Adhere to best data management practices and maintaining a high standard of accuracy and efficiency
• Provide accounting related services including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly reporting Front Desk Manager
Hyatt Place
December 2021 to May 2022
• Leading all associates by example
• Interviewing procedure
• Hiring procedure
• Work place accountability
• Schedule and list management
• Data entry control
• Inventory controller
• Processing of invoices
• Great Communication with guest and staff
• Check in and check out procedures
• Guest satisfaction
• Instituted many policies and procedures to streamline productivity
• Continuously searching for ways to fine tune procedures
• Maintain a detailed and organized storage system to ensure data entries are complete and accurate
• Keep a record of hard copy data such as invoices, inventory checklists, and other financial documents
• Adhere to best data management practices and maintaining a high standard of accuracy and efficiency
• Provide accounting related services including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly reporting Slot Supervisor
Four Winds Casino South Bend - South Bend, IN
September 2021 to December 2021
• Oversee the floor attendants
• Oversee payout of jackpots
• Guest and employee relations
• Customer Service
Transport Driver
Synergy RV Transport - Goshen, IN
May 2017 to September 2021
• Transport RVs across the country to dealerships
Merchandising Specialist
Best Buy - Mishawaka, IN
September 2016 to May 2017
• Media merchandising
• Set the movies by the Planograms
• Perform a weekly down stocking report for 3 - 4 departments
• Perform a monthly open box inventory
Customer Service Representative
Mr. Handyman - South Bend, IN
March 2016 to August 2016
• Customer Service
• Answer phones
• Gather information from our clients in order to be of best assistance
• Schedule a technician to perform needs of customer
• Correspond via email, phone, or text to prospect customers
• Greet customers as they enter building
Receptionist
Animal Aid Clinic South - Elkhart, IN
June 2015 to March 2016
Customer Service
• Check in/out patients
• Gather information from our clients in order to be of best assistance
• Answer phone calls
• Fill prescription requests
• Schedule Secretaries
• Balance end of day
• Perform spreadsheet duties
• Perform ACH
Youth Care Worker
Bashor Children's Home - Goshen, IN
February 2015 to May 2015
• Monitor the kids
• Supervise outings
• Keep kids engaged
• Performed daily reports
Lead Coordinator
Home Comfort Experts - Mishawaka, IN
August 2013 to January 2015
• Performed daily reports
• Answered phones and helped customers
• Scheduled sales visit
• Scheduled installation of equipment
• Customer Service
• Part of the management team and ensure all processes are being followed
• Took credit applications and ensured all applications were completed and entered correctly
• Pulled the funds from creditors
• Made sure budgets were at least met
• Provide accounting related services including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting Sales Consultant
Eby Ford Sales, Inc. - Goshen, IN
April 2013 to August 2013
• Personal contact for guests of Eby Ford
• Perform a perfect walk-around (presentation of vehicle)
• Customer Service
Operations Manager
Whitelodging Services - Mishawaka, IN
July 2009 to April 2013
• Responsible for the front of the house and back of the house
• Instrumental in the improvement of our GSS (guest service scores) scores
• Oversee the AR processes
• Control Payroll for all staff, approve schedules for departments
• Hiring of new team member
• Progressive disciplining of staff
• Proficient in Marsha and Fosse
• Take part in forecasting and budgeting for the hotel.
• Accountable for monthly reports, such as kitchen inspection, end of the month paperwork, etc.
• Directly involved in raising our cleanliness score 6.97% in the first quarter of 2012
• Responsible for weekly and monthly inventories, in order to maintain par levels of guest supplies, housekeeping supplies and our breakfast supplies. Orders are then placed with American Hotel, A.S.Hospitality, and Gordon Food Service.
• Provide accounting related services including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting Clerk
Wal-Mart - Osceola, IN
May 2009 to July 2009
• Responsible for scanning the merchandise customers wanted to purchase
• Answered customer’s questions and helped them locate items within the store Leasing Consultant
Oberer Management Services - Cincinnati, OH
April 2008 to November 2008
• Convinced prospective residents to come in and look at our beautiful apartments
• Pointed out the pluses of moving to our little community
• Made our new residents feel at home
• Kept existing relationships with our residents or solving any issues encountered
• Informed maintenance of concerns and alleviated concerns of the residents
• Posted rent and performed our weekly box scores, along with many other office duties Starbucks Team Leader
Starbucks - Goshen, IN
May 2007 to April 2008
• Managed shifts like the manager
• Upheld the expectations of the manager and Starbucks.
• Instrumental in making customer service a #1 priority
• Lead by example
• Followed and believed in the Green Apron Book.
District Manager
Family Video - Mishawaka, IN
July 1997 to August 2004
• Oversaw the AR processes
• Control Payroll for all staff, approve schedules for departments
• Hiring of new team member
• Progressive disciplining of staff
• Monitored everyday practices of multiple stores and employees.
• Directly responsible for P&L as well as monthly reports
• Provide accounting related services including accounts payable, accounts receivable, account reconciliation, journal entries, general ledger and monthly, quarterly and year end reporting Education
BA in Psychology
Indiana University of South Bend Indiana - South Bend, IN January 1995 to December 2000
Skills
• Guest Services
• Planograms
• ACH
• Account Reconciliation
• Profit & Loss
• General Ledger Reconciliation
• Bank Reconciliation
• Accounts Receivable
• Accounts Payable
• Office Management
• Computer literacy
• Cash handling
• Journal Entries
• Accounting
• Auditing
• Payroll
• Data Entry
• Financial Analysis
• Merchandising
• Retail sales
• Communication skills
• Writing skills
• Microsoft Excel
Certifications and Licenses
Driver's License
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