Sales Associate Customer Service
Resume:
Dawn Trahan
Denham Springs, La 70726
************@*****.**
Work Experience :
Owner/Operator
DownToTheNitty Gritty
Baton Rouge,La70819
• cleaned an average of 15 rooms per day.
• Vacuumed carpets and rugs.
• Emptied wastepaper baskets and ashtrays.
• Dusted and polish wooden surfaces and furniture.
• Replenished toiletries and other supplies in each room as needed.
• Provided a clean and courteous atmosphere for the guests.
Assistant Manager/Cashier
Florida Discount
Baton Rouge,La70819
1/2017-4/20
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Handle merchandise returns and exchanges
Lawn Care Technician
Smiley's Lawn care
Baton Rouge, LA 70819
9/2016-12/2017
• Followed guidance of planned landscaping designs
• Planted new flowers, bushes, trees and grass
• Laid mulch and rocks
• Utilized a variety of landscaping ground equipment
• Coached new employees
• Ensured equipment was well-cared for and in optimal condition
Sales Associate
Baton Rouge Police Supply
Baton Rouge, LA 70819
5/17 to 4/18
• Answered incoming calls and customer service inquiries
• Generating sales leads that develop into new customers
• Identifying and assessing customers needs to achieve satisfaction
• Provide pricing and delivery information
• Describe a product's features and benefits
• Demonstrate use and operation of the product
• Answer customer queries regarding the store and the merchandise
• Make suggestions and encourage purchase of products
• Provide information about warranties, manufacturing specifications
• Inform customers of maintenance of merchandise and delivery options
Pawnbroker
Livingston Pawn
Livingston, la 70726
2/17-5/2017
• Maintain and protect customer assets.
• Provide and ensured premier customer service through sales and lending
activities
• Consistently completed jewelry inventory.
• Match weight, color and karat to each item in the store.
• Add and appraise jewelry pieces.
• Effectively execute the sales process and lending practice. • Answer
phone calls from customers with questions • Handle large amounts of
money and jewelry.
Sales Associate
Computer Heaven
Baton Rouge, La 70819
10/15 -1/17
• Welcome customers as they arrive and inquire into their choice of electronic
goods
• Provide customers with information regarding product features and
benefits
• Walk customers through the buying procedure by ensuring smooth
payment
• Ascertain that products are neatly displayed in display units and have
proper tags
• Corresponding information attached to them
• Lead customers to designated aisles / shelves for their specified items
• Handle merchandising duties and tag and display accurately
• Advises customers on technical matters and recommends appropriate
support
• Computer configurations
• Provide technical support after merchandise
Pawnbroker
Pelican Pawn
Baton Rouge, La 70819
12/12 – 10/15
• Designed and produced an effective plan to handle theft
• Studied methods of improving work measurements and performance
standards.
• Supervised 4 employees, scheduled work hours, resolved conflicts, and
determined salaries.
• Issued and interpreted operating policies.
• Inspected and purchased valuable merchandise and made loans to
individuals using tangible property as collateral
• Aided the general store manager in directing the day-to-day operations of
the store front including training and supervising sales team members
• Established essential rapport with customers to promote future account
sales and negotiated appropriate sales and loans prices
• Displayed impeccable appraisal skill to research and determine
approximate value of customer goods, pawn loans, and purchases
Education
Psychology
Argosy University
2021-Present
Cosmetology
Blue Cliff College
2012 -2013
Additional Information
Skills
• Clear Communication Skills
• Knowledge of the Products
• Ability to Use "Positive Language"
• Time Management
Executive Summary
Experienced Assistant Store Manager with depth in recruiting,training,
mentoring coaching, and developing staff in large consumer-focused store
operations. Strong budgeting sales forecasting and merchandising background
coupled with an exceptional sense of customer service and in-depth knowledge of
cash / inventory management. Broad skills in educating personnel to achieve
exceptional levels of customer service building teams and ensuring the
achievement of corporate goals.
Contact this candidate