Administrative Assistant Data Entry

BRIDGET MCEACHERN

**** ***** ***. *******, ** ***25 · 386-***-****

************@*****.*** · https://www.linkedin.com/in/bridget-mceachern-4261281b

Highly organized and detailed-oriented administrative assistant/broadcast operations professional with progressive experience in multiple industry roles. Works under pressure and with strict deadlines, multitasks, and communicates effectively and efficiently with internal and external contacts to complete daily tasks and projects. Solid team collaborator and quick learner with exceptional leadership and trainer qualities. Named Employee of the Quarter ten times from 2002-2016. Areas of expertise:

Problem Resolution Team Building Client Support

Administrative Support Staff Motivation Salesforce

Inventory Control Log Scheduling Order Processing

MS Office Suite Quality Control Data Entry

QuickBooks Right Networks Shipping/Receiving

CERTIFICATIONS

Florida Notary Public

Basic Life Support (CPR and AED)

EXPERIENCE

2020 FEBRUARY- 2021 OCTOBER

DISPATCHER/TECHNICAL SUPPORT REP, JAGUAR TECHNOLOGIES DAYTONA BEACH, FL

Communicates with technicians, managers and customers.

Monitor technicians’ jobs for completion

Troubleshoot to resolve equipment and signal issues.

Keep track of jobs that are not done and transfer information to an excel sheet.

Interprets data to certify passing signal compliance.

Large volume of inbound and outbound phone calls.

2019 MARCH - 2020 JANUARY

LEAD TEACHER, kindercare lake mary, fl

Teacher Lead using daily curriculum for Pre-K students and K-5th grade students

Serve children snacks and meals, clean up after each.

Drive school bus to pick children up after school and to take on field trips.

Assist Director in running errands or doing side projects.

Clean the classroom at the end of each day.

2018 NOVEMBER- 2019 FEBRUARY (TEMP POSITION)

OPERATIONS CLERK, CLERK OF CIRCUIT COURT, DELAND, FL

Accepted payments for Child Support Department.

Processed all daily mail.

Answered incoming calls for the Child Support Department.

Balanced drawer and ran end of day reports.

Entered all address/name changes in system for customers.

Entered all daily progress in Excel.

2018 JULY- 2018 OCTOBER (TEMP POSITION)

ADMINISTRATIVE ASSISTANT, PELICAN WATER SYSTEMS, DELAND, FL

Update client information in Salesforce.

Contact leads by phone for the Sales Department.

Track all phone calls through Salesforce and Microsoft Excel.

Set up appointments for the Sales Department in Salesforce.

Enter all incoming Warranty cards for Water Systems into Zen software.

Edit invoices in QuickBooks for the Billing Department.

Send out invoices via email through QuickBooks.

2018 MAY- 2018 JULY (TEMP POSITION)

SAFETY OFFICE ASSISTANT, PALL CORPORATION, DELAND, FL

Updated all employees Safety records in Excel Spreadsheets.

Updated all Word Documents for Safety Department.

Created and Laminated Safety Manuals for all Stations within Manufacturing Plant.

Assisted Safety Manager with all information needed for Audit.

1994 NOVEMBER -2018 FEBRURY

TRAFFIC SPECIALIST III, REACH (FORMERLY BRIGHT HOUSE NETWORKS), MAITLAND, FLORIDA

Trained new colleagues in the Traffic Department.

Performed quality control for all copy entered by all other traffic specialists.

Scheduled promotions for Bright House Sports, Bay News 9, News 13 and INFOMAS.

Processed marketing orders, and input copy instructions.

Processed conflict reports for logs and communicated corrections to be made.

Strategically located and identified billboards that may be placed incorrectly on logs and notified sales specialist of any errors.

Sent Florida preliminary and final logs to Master Control.

Ran multiple reports to ensure commercials would air correctly on all networks.

Order entry and copy entry for Zone ad schedules and ensured that workflow for Zone orders were completed accurately and in a timely manner.

Communicated traffic functions and capabilities back to internal and external customers.

Monitored schedules, exception reports and worked with Account Executives to recover any lost revenue.

Ensured that all orders were entered completely, correctly and on time.

Assisted account executives, sales management, and technical staff to diagnose problems with schedule delivery.

Input makegoods for Account Executives to recover lost revenue.

Ensured that all orders were entered completely and correctly.

Developed strong relationships with Advertising Agencies.

Tracked client content using the Eclipse traffic system.

Assisted Account Executives, Sales Management, and technical staff to diagnose problems with schedule delivery.

Performed all media procedures to launch the startup of News 13. Created the format of the log for all breaks. Entered all clients’ orders and copy to air. Created spreadsheet to track sponsorship availability for clients. Tested the log before air date to ensure a successful launch.

CONSTRUCTION CLERK, AOL TIME WARNER, ORLANDO, FL

Answered all incoming calls on phone and technician radio.

Communicated with technicians, maintained inventory supply, typed memos, Excel spreadsheets, proposals and invoicing

Communicated with internal and external customers to ensure they received first-class customer service.

Assisted Management in mapping out where equipment was used in the field.

EDUCATION

SEMINOLE STATE COLLEGE

Sanford, Florida

HIGH SCHOOL DIPLOMA

Lake Howell High

Winter Park, Florida

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